Evening Dispatch & Reservations Specialist

Southland Casino Hotel; West Memphis (AR); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Weekly pay

Training and development opportunities

Employee discounts

Flexible work schedules

Job summary

Southland Casino in West Memphis, Arkansas is seeking Reservations/PBX Agents for a full-time position. You will handle multi-line calls, coordinate with drivers, and track locations with GPS to ensure timely dispatch according to procedures.

The role requires strong communication, professional telephone etiquette, and basic computer skills. Shift includes evenings, weekends, and holidays with weekly pay and benefits.

Qualifications

• Must have strong communication skills for calls and coordination.
• Ability to adapt and multitask in a fast-paced environment.
• Proficient with basic office software and email.

Responsibilities

• Operate communication equipment to drivers and locations in need of service.
• Answer multi-line telephone professionally following the customer service program.
• Operate GPS equipment and input data into the dispatch report.
• Communicate service issues and break downs to management.

Skills

Effective written and oral comms

Professional telephone etiquette

Computer skills (email, spreadsheets,

Education

No high school diploma or GED required

Job description

Southland Casino in West Memphis, Arkansas is seeking Reservations/PBX Agents for a full-time position. You will handle multi-line calls, coordinate with drivers, and track locations with GPS to ensure timely dispatch according to procedures.

The role requires strong communication, professional telephone etiquette, and basic computer skills. Shift includes evenings, weekends, and holidays with weekly pay and benefits.