Front Desk Agent – Flexible Shifts & Weekly Pay

Mardi Gras Casino, Inc.; West Memphis (AR); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Training and development opportunities

Employee discounts

Flexible work schedules

Job summary

Delaware North Gaming is seeking a friendly, customer-service-focused Front Desk Clerk for Southland Casino in West Memphis, Arkansas. This full-time role offers hourly pay between $15.00 and $18.00 and a comprehensive benefits package.

You’ll greet guests, register them, and coordinate with housekeeping while handling cash and daily front-office paperwork. Ideal candidates have prior customer service experience, strong interpersonal skills, and the ability to multitask under guest pressure.

Qualifications

• Good interpersonal communication skills in person and by phone.
• Must be able to multitask, function in a professional manner under pressure from guests and supervisors.
• Previous customer service experience required.
• No diploma required.

Responsibilities

• Provide excellent customer service.
• Greet and register guests via a centralized registration system.
• Coordinate with housekeeping department as needed.
• Cash handling and accountability; maintain accurate paperwork as it relates to front office operations.
• Check and balance the daily figures, post room and tax charges on guest accounts.

Skills

Customer service

Interpersonal communication

Multitasking

Job description

Delaware North Gaming is seeking a friendly, customer-service-focused Front Desk Clerk for Southland Casino in West Memphis, Arkansas. This full-time role offers hourly pay between $15.00 and $18.00 and a comprehensive benefits package.

You’ll greet guests, register them, and coordinate with housekeeping while handling cash and daily front-office paperwork. Ideal candidates have prior customer service experience, strong interpersonal skills, and the ability to multitask under guest pressure.