Evening Front Desk Agent — Hotel Guest Services

Southland Casino Hotel; West Memphis (AR); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Training and development opportunities

Employee discounts

Flexible work schedules

Health, dental, vision insurance

401(k) with company match

Paid vacation days and holidays

Parental bonding leave

Tuition and/or professional cert. Reim

Job summary

Southland Casino in West Memphis, Arkansas is seeking a friendly, outgoing Front Desk Clerk to join our team. This is a full-time, hourly role focusing on delivering outstanding guest service at check-in and registration using a centralized system.

You will greet guests, handle cash with accuracy, coordinate with housekeeping, and balance daily figures. No diploma required; prior customer service experience preferred, with weekly pay and benefits.

Qualifications

• Previous customer service experience required.
• No diploma required.

Responsibilities

• Provide excellent customer service.
• Greet and register guests via a centralized registration system.
• Coordinate with housekeeping department as needed.
• Cash handling and accountability; maintain accurate paperwork as it relates to front office operations.
• Check and balance the daily figures, post room and tax charges on guest accounts.

Skills

Customer service

Interpersonal communication

Multitasking

Professional demeanor

Job description

Southland Casino in West Memphis, Arkansas is seeking a friendly, outgoing Front Desk Clerk to join our team. This is a full-time, hourly role focusing on delivering outstanding guest service at check-in and registration using a centralized system.

You will greet guests, handle cash with accuracy, coordinate with housekeeping, and balance daily figures. No diploma required; prior customer service experience preferred, with weekly pay and benefits.