Evening Dispatch Coordinator — On-Site, DOT-Savvy & Efficient

RUA; Londonderry (NH); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health benefits

401K

Paid time off

Job summary

Ruan is seeking a full-time Evening Dispatch Coordinator to work on-site in Londonderry, NH, Monday through Friday, 2:00 PM to 10:30 PM. The role focuses on coordinating the timely pickup and delivery of customer orders, directing drivers, and ensuring DOT compliance.

You will utilize the company’s transportation management systems to capture operational data in near real-time, monitor driver hours, and communicate with customers to resolve scheduling issues and maintain service quality.

Qualifications

• Education: High school diploma or GED or equivalent work experience.
• Experience: 1-2 years in Transportation, dispatching, terminal assistant, customer service or related experience.

Responsibilities

• Coordinate timely pickup and delivery of customer orders within assigned area while maintaining customer expectations.
• Direct and schedule drivers' work and notify them of assignments to ensure on-time movement of goods.
• Monitor driver activities and performance to maximize efficiency and service levels.
• Identify and resolve daily service and scheduling issues; communicate with customers regarding issues impacting service.
• Monitor drivers' hours of service to prevent DOT violations.
• Prepare and process data and paperwork, updating driver and dispatch information in real-time.

Skills

Excellent communication

DOT regulations knowledge

Microsoft Office

Dispatch software

Education

High school diploma/GED

Tools

Dispatch systems

Job description

Ruan is seeking a full-time Evening Dispatch Coordinator to work on-site in Londonderry, NH, Monday through Friday, 2:00 PM to 10:30 PM. The role focuses on coordinating the timely pickup and delivery of customer orders, directing drivers, and ensuring DOT compliance.

You will utilize the company’s transportation management systems to capture operational data in near real-time, monitor driver hours, and communicate with customers to resolve scheduling issues and maintain service quality.