Evening Customer Support Specialist — Growth & Training

Uline; Ontario (CA); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Bonus programs

Paid time off

Tuition assistance

Modern facilities

Fitness center

Job summary

Uline, California Branch in Ontario, CA 91762, is seeking a Customer Support Specialist. Pay from $27 to $32 per hour with a $2 shift differential, full-time hours 1:30 PM to 10 PM, four weekdays and one weekend day.

You will build customer relationships, provide solutions, and deliver legendary service using our world-class technology. Join a family-owned company with strong training, growth opportunities, and comprehensive benefits including health insurance, 401(k) with match, paid holidays,

Qualifications

• High school diploma or equivalent; bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus; training provided.

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Communication skills

Problem solving

Listening skills

Customer service oriented

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Uline, California Branch in Ontario, CA 91762, is seeking a Customer Support Specialist. Pay from $27 to $32 per hour with a $2 shift differential, full-time hours 1:30 PM to 10 PM, four weekdays and one weekend day.

You will build customer relationships, provide solutions, and deliver legendary service using our world-class technology. Join a family-owned company with strong training, growth opportunities, and comprehensive benefits including health insurance, 401(k) with match, paid holidays,