Customer Support Specialist

Uline; San Bernardino (CA); Vor Ort; USD 37.000 - 44.000; Vollzeit

Benefits dieser Stelle

Complete health insurance coverage

401(k) with 6% employer match that s t

Paid holidays and generous paid time o

Tuition Assistance Program that covers

Best-in-class, clean, modern facili

First-class fitness center and nearby

Zusammenfassung

Uline, a family-owned company and North America’s leading distributor of shipping, industrial, and packaging materials, is seeking a Customer Support Specialist in Ontario, CA. You will build relationships, deliver solutions, and provide legendary service while starting from $27–$32 per hour with a $2 shift differential.

On-site, full-time hours are 1:30 PM–10 PM, four weekdays and one weekend day. Join a fast-growing team with top-notch training and tools designed to help you advance, including

Qualifikationen

• High school diploma or equivalent is required (Bachelor's degree preferred).
• Excellent problem-solving, listening and communication skills are essential.
• Prior customer service experience is a plus, but we will train you.

Aufgaben

• Process customer orders and handle inquiries via phone, email and chat.
• Be a product and solutions expert and answer product, pricing and shipping questions quickly.
• Build business relationships with customers over phone, email and chat.

Kenntnisse

Problem-solving

Communication

Listening

Customer service experience

Ausbildung

High school diploma or equivalent

Bachelor's degree preferred

Jobbeschreibung

Pay from $27 to $32 per hour with significant growth and earning potential!

Includes $2 Shift Differential

California Branch

4810 South Hellman Avenue, Ontario, CA 91762

Fast, friendly and customer focused. As a Uline Customer Support Specialist, you'll build customer relationships, provide solutions and deliver legendary service. Join a family-owned company where exceptional training and tools set you up for long-term career success.

Full-Time Hours: 1:30 PM to 10 PM, 4 weekdays and 1 weekend day

Why Customer Service at Uline?

• Best-in-Class Training: Handle real customer interactions with confidence through hands-on training and ongoing support.
• Grow Your Career: Develop valuable problem-solving and communication skills while advancing with a stable, growing company.
• Make a Difference: Deliver legendary service by identifying effective solutions that support our customers’ business needs.

Position Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Minimum Requirements

• High school diploma or equivalent. Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but if you are eager to learn, we will train you!

Benefits

• Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
• Multiple bonus programs.
• Paid holidays and generous paid time off.
• Tuition Assistance Program that covers professional continuing education.

Employee Perks

• Best-in-class, clean, modern facilities.
• First-class fitness center and nearby walking path.

About Uline

Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.

Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

EEO/AA Employer/Vet/Disabled

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Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore https://www.uline.jobs/#working-here_blankUline.jobs to learn more!