Evening CSR: Customer Service & Payments Specialist

The Pay O Matic Corporation; New York (NY); Sur place; USD 19 000 - 28 000; Plein temps

Avantages offerts par ce poste

Short-term incentives

Medical insurance

Dental insurance

Vision insurance

Life Insurance

Sick Leave

Résumé du poste

The Pay O Matic Corporation in New York City is seeking a Front-Line Customer Service Representative to join our CSR team. This full-time, in-person role supports daily branch operations, processes transactions, and helps customers with financial services.

The 2 pm to 11 pm shift may include weekends and floating to nearby stores when needed. You will maintain accounts, promote services, and uphold cash handling and safety procedures while delivering friendly, professional service to diverse

Qualifications

• 1–2 years of related customer service experience or equivalent.
• Commitment to excellence and high standards.
• Ability to work independently and as part of a team.
• Ability to follow written and verbal instructions.
• Professional appearance and demeanor.
• Strong communication with people at all levels.
• Flexible and adaptable to changing priorities.
• Bilingual skills are a plus.

Responsabilités

• Identify and respond to customers' needs.
• Process transactions including checks, money transfers, bill payments, and prepaid products.
• Open new customer accounts and issue cards.
• Maintain accurate records and customer accounts; ensure security.
• Promote services and handle inquiries professionally.
• Follow cash handling and safety procedures.
• Maintain clean, organized store environment.

Connaissances

Experience

Excellence

Teamwork

Communication

Professionalism

Interpersonal skills

Flexibility

Bilingual

Description du poste

The Pay O Matic Corporation in New York City is seeking a Front-Line Customer Service Representative to join our CSR team. This full-time, in-person role supports daily branch operations, processes transactions, and helps customers with financial services.

The 2 pm to 11 pm shift may include weekends and floating to nearby stores when needed. You will maintain accounts, promote services, and uphold cash handling and safety procedures while delivering friendly, professional service to diverse