Evening Consumer Lending Lead (Hybrid/Remote) – Westlake, OH

United Consumer Financial Services Compa; Westlake (OH); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Hybrid and remote work options

Job summary

United Consumer Financial Services Compa in Westlake, OH seeks a Consumer Lending Supervisor to oversee loan processing and manual underwriting, ensuring timely decisions and adherence to credit policy.

This role provides leadership to processing and underwriting staff, assigns workloads, and serves as escalation point for complex applications while supporting operations to maintain service levels.

Qualifications

• 3 years of consumer lending, processing, underwriting, or related experience.
• Prior team lead or supervisory experience preferred.
• Experience reviewing applications and resolving documentation issues.
• Must be local or willing to relocate to the Westlake, OH area.

Responsibilities

• Supervise evening loan processing and manual underwriting activities.
• Assign workloads and manage queue coverage and service levels.
• Review and decision applications within delegated authority as needed.
• Resolve escalated application, documentation, and merchant questions.
• Provide coaching and training, monitor productivity and quality.

Skills

Customer service

Attention to detail

Leadership

Education

High school diploma or equivalent

College degree preferred

Job description

United Consumer Financial Services Compa in Westlake, OH seeks a Consumer Lending Supervisor to oversee loan processing and manual underwriting, ensuring timely decisions and adherence to credit policy.

This role provides leadership to processing and underwriting staff, assigns workloads, and serves as escalation point for complex applications while supporting operations to maintain service levels.