Evening Concierge — Guest Services & Events

Planned Companies; Washington (District of Columbia); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical benefits

401K with employer match

Job summary

Planned Companies in Washington, DC is seeking Front Desk Associates and Doormen to welcome tenants, guests and vendors and to ensure the property is safe and well-presented. This role emphasizes personalized service and reliable access management.

The position requires 3+ years of customer service, strong communication skills, and the ability to multitask. Schedule is full-time, Tuesday–Saturday, 3:00 PM–11:30 PM, with a pay rate of $21.00 per hour.

Qualifications

• 3+ years of customer service experience.
• Excellent written and verbal communication skills.
• Basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, self-assured and able to multitask with good time-management.
• Ability to lift up to 50lbs when needed.

Responsibilities

• Greet, announce, and provide direction to tenants, guests and vendors on entry.
• Develop and maintain relationships with tenants for personalized experiences.
• Schedule reservations at restaurants, hotels, entertainment venues.
• Plan and organize on-site events.
• Provide directions and access to local services and attractions.
• Document, secure and track mail, deliveries and vendor services.
• Answer phones, monitor lobby, and manage keys and access cards.

Skills

Customer service

Communication

Multitasking

Job description

Planned Companies in Washington, DC is seeking Front Desk Associates and Doormen to welcome tenants, guests and vendors and to ensure the property is safe and well-presented. This role emphasizes personalized service and reliable access management.

The position requires 3+ years of customer service, strong communication skills, and the ability to multitask. Schedule is full-time, Tuesday–Saturday, 3:00 PM–11:30 PM, with a pay rate of $21.00 per hour.