Evening Concierge & Front Desk Specialist

Discovery Senior Living; Mount Pleasant (SC); In loco; USD 18.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive wages

Early access to earned wages beforepay

Flexible scheduling

Paid time off and holidays

Comprehensive benefits

401(k) with employer match

Paid training

Growth opportunities

Employee Assistance Program

Descrizione del lavoro

Discovery Senior Living’s The Palms of Mt. Pleasant seeks a Concierge to create a welcoming first impression and build meaningful connections with residents, families, and team members.

You will help ensure smooth daily operations at the front desk, manage communications, and support resident services with a warm, organized presence. The role emphasizes greeting guests, handling inquiries, coordinating appointments, and maintaining accurate records in a fast-paced senior living setting.

Competenze

• High school diploma or GED preferred.
• One to three years of customer service, reception, or administrative experience preferred.
• Strong communication, organization, and interpersonal skills.
• Professional demeanor with the ability to multitask in a fast-paced environment.
• Basic computer skills and comfort using phones, email, and office systems.
• Ability to maintain confidentiality and represent the community positively.

Mansioni

• Perform telephone answering and reception duties, managing internal and external calls professionally and courteously.
• Take accurate, detailed messages and ensure timely communication to the appropriate recipient.
• Greet residents, families, and visitors warmly; respond to inquiries and provide directions as needed.
• Collate brochures and support marketing materials as requested.
• Prepare meal tickets for team members and family members; tally meal count sheets for Dining Services.
• Maintain and update resident phone lists, rosters, move-in and move-out registers, guest logs, and sign-in sheets.
• Coordinate and manage resident and family appointments including transportation, salon services, and other community resources.
• Keep the front desk and entry areas clean, organized, and welcoming at all times.
• Sort, organize, and distribute mail to residents, the Executive Director, and department coordinators.
• Maintain resident forms related to miscellaneous credits.
• Follow all company personnel policies, operating procedures, and confidentiality requirements.
• Perform other duties as assigned.

Conoscenze

Customer service

Reception

Administrative experience

Formazione

High school diploma or GED

Descrizione del lavoro

Discovery Senior Living’s The Palms of Mt. Pleasant seeks a Concierge to create a welcoming first impression and build meaningful connections with residents, families, and team members.

You will help ensure smooth daily operations at the front desk, manage communications, and support resident services with a warm, organized presence. The role emphasizes greeting guests, handling inquiries, coordinating appointments, and maintaining accurate records in a fast-paced senior living setting.