Weekend Overnight Concierge - Community Host

Bozzuto; Miami (FL); On-site; USD 23,000 - 33,000; Full time

Job summary

Bozzuto in Miami is seeking a Weekend Overnight Concierge who will greet residents and prospects, create stellar first impressions, and build lasting relationships. You’ll manage front desk operations, handle package rooms, and support events to foster a welcoming community.

Candidates bring 2+ years in hospitality or related fields, strong communication, professional appearance, and comfort with software. The role requires weekend or evening shifts, lifting up to 25 pounds, and a commitment to

Qualifications

• 2+ years' experience in hospitality, retail, travel or hotel environments.
• Outstanding written and verbal communication skills.
• Sharp professional appearance.
• Proficient with various software, apps and computer programs.
• Attention to detail and ability to anticipate customer needs.
• Customer-focused mentality.
• Ability to lift up to 25 pounds.

Responsibilities

• Solving problems and providing timely assistance to residents and prospects with care.
• Event planning - executing meaningful events and activities that engage residents and foster a sense of community.
• Building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community.
• Generating awareness, interest and excitement via social media.
• Encouraging happy customers to share the love by writing reviews on social networking sites.
• Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators.
• Working weekends or evenings depending on the shift.

Skills

Hospitality experience

Communication skills

Professional appearance

Software proficiency

Attention to detail

Customer focus

Job description

Bozzuto in Miami is seeking a Weekend Overnight Concierge who will greet residents and prospects, create stellar first impressions, and build lasting relationships. You’ll manage front desk operations, handle package rooms, and support events to foster a welcoming community.

Candidates bring 2+ years in hospitality or related fields, strong communication, professional appearance, and comfort with software. The role requires weekend or evening shifts, lifting up to 25 pounds, and a commitment to