Resident Concierge - Weekend Evenings & Community Events

Bozzuto; Norwalk (CT); On-site; USD 29,000 - 32,000; Part time

Job summary

Bozzuto is seeking a Weekend Evening Concierge in Norwalk to welcome residents and prospects, building strong relationships and memorable first impressions. You will tailor interactions, know residents’ names and preferences, including four-legged ones.

You’ll handle front desk tasks, organize logs, coordinate events, manage packages, and support a vibrant community during Sat-Sun 2pm-10:30pm shifts. Your hospitality experience shines here.

Qualifications

• 2+ years’ experience in a hospitality, retail, travel or hotel environment.
• Outstanding communication skills, both written and verbal.
• A sharp professional appearance.
• Competent with various software, apps and computer programs.
• An eye for detail and a knack for anticipating a customer’s needs.
• A customer-focused mentality.
• Ability to lift up to 25 pounds (we deliver a lot of packages during the holidays!)

Responsibilities

• Solving problems and providing timely assistance to residents and prospects with care
• Event planning - executing meaningful events and activities that engage residents and foster a sense of community
• Building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community
• Generating awareness, interest and excitement via social media
• Encouraging happy customers to share the love by writing reviews on social networking sites
• Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators
• Working weekends or evenings depending on the shift

Skills

Hospitality experience

Outstanding communication

Professional appearance

Customer-focused

Attention to detail

Ability to lift 25 pounds

Tools

Software proficiency

Job description

Bozzuto is seeking a Weekend Evening Concierge in Norwalk to welcome residents and prospects, building strong relationships and memorable first impressions. You will tailor interactions, know residents’ names and preferences, including four-legged ones.

You’ll handle front desk tasks, organize logs, coordinate events, manage packages, and support a vibrant community during Sat-Sun 2pm-10:30pm shifts. Your hospitality experience shines here.