Evening Clinic Admin & Scheduling Specialist

Open Door Family Medical Center; City of White Plains (NY); On-site; USD 23,000 - 32,000; Full time

Job summary

Open Door Family Medical Center in White Plains, NY seeks an Evening Administrative Assistant to support clinic directors and staff. Responsibilities include secretarial duties, insurance verifications, client intake, and managing EHR entries and appointments.

Excellent communication, organizational skills, and the ability to work independently are essential. Bilingual English/Spanish is preferred, with a focus on confidentiality and compassionate customer service.

Qualifications

• High school diploma or equivalency is required.
• Bilingual in English and Spanish preferred
• Proficient in Microsoft Office programs (Word, PowerPoint, and Excel)
• Excellent written and verbal communication skills with a culturally diverse population
• Compassionate, articulate and patient
• Flexible, organized with attention to detail
• Strong problem solving, relationship building and advocacy skills
• Ability to work independently

Responsibilities

• Provides secretarial and office support for the clinic and its managers
• Conduct insurance verifications and enter information into the electronic health records
• Open and schedule all new clients in EHR system
• Collect all co-payments from clinicians and record in EHR system
• Maintains strictest confidentiality
• Schedule and manage the psychiatrist and nurse practitioner schedules
• Perform receptionist tasks answering incoming calls and route to appropriate department
• Contact clients on all upcoming scheduled appointments
• Manage clinic inventory of supplies and necessary paperwork
• Maintain a clean and safe office environment
• Perform all other duties as assigned

Skills

Communication

Customer service

Organization

Education

High school diploma or equivalency

Tools

Microsoft Office

EHR system

Job description

Open Door Family Medical Center in White Plains, NY seeks an Evening Administrative Assistant to support clinic directors and staff. Responsibilities include secretarial duties, insurance verifications, client intake, and managing EHR entries and appointments.

Excellent communication, organizational skills, and the ability to work independently are essential. Bilingual English/Spanish is preferred, with a focus on confidentiality and compassionate customer service.