Evening Client Support & Safety Advocate

City Net; Sacramento (CA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement plan

Vision insurance

Life insurance

Referral program

Parental leave

Employee assistance program

Wellness Reimbursement Program

Company vehicles, iPhones, laptops, & 

Tablets

Career Pathing, Raises, Recognition & 

Job summary

City Net is hiring a Client Support Associate to drive between scattered site housing locations, monitor hotel status, and perform daily data entry on maintenance and guest situations. You will support program operations, assist with security, and help maintain a safe, professional environment for guests, guided by Housing First and Harm Reduction models.

The role requires empathy, strong communication, and crisis-intervention skills, with duties including check-ins, policy communication, and

Qualifications

• Strong communication and de-escalation skills for interactions with guests and staff.
• Ability to perform daily data entry and coordinate with case managers and leadership.
• Empathy and respect for vulnerable populations and diverse backgrounds.
• Comfort with driving a company vehicle and performing security-related duties.

Responsibilities

• Drive between scattered housing sites to monitor guests and hotels.
• Perform daily data entry on maintenance needs and guest situations.
• Provide program support and assist with security at housing units.
• Coordinate check-ins, property checks, and conflict resolution with stakeholders.

Skills

Data entry

Empathy

Conflict de-escalation

Effective communication

Team coordination

Tools

Word processing

Database management

Job description

City Net is hiring a Client Support Associate to drive between scattered site housing locations, monitor hotel status, and perform daily data entry on maintenance and guest situations. You will support program operations, assist with security, and help maintain a safe, professional environment for guests, guided by Housing First and Harm Reduction models.

The role requires empathy, strong communication, and crisis-intervention skills, with duties including check-ins, policy communication, and