Evening Care Operations Leader (Remote)

Tandemcare; Los Angeles (CA); Remote; USD 24,796 - 38,572; Part time

Job summary

Tandem Care is seeking an Evening Home Care Coordinator to support our caregivers and clients from a remote location in Los Angeles. This part‑time role focuses on monitoring schedules, responding to caregiver questions, and ensuring smooth transitions between shifts.

You’ll work Monday through Saturday, 5:00 PM–10:00 PM, totaling 25 hours weekly. If you thrive in fast‑paced environments and keep operations running on time, we’d love to hear from you.

Qualifications

• Extremely reliable and responsive.
• Calm under pressure and able to multitask.
• Organized and detail‑oriented.
• Strong written communicator, professional over text and email.
• Comfortable learning and using multiple technology platforms.
• Able to work independently from home.

Responsibilities

• Monitor caregiver arrivals and evening shifts in real time.
• Respond promptly to caregiver texts, Teams chats, and phone calls.
• Handle evening caregiver call‑outs by finding replacement coverage.
• Communicate professionally with caregivers and clients regarding schedule updates.
• Follow established escalation procedures for urgent issues.
• Send next‑day shift confirmations and follow up on outstanding responses.
• Remind caregivers to complete visit notes before the end of the evening.
• Document all activity accurately in our CRM.
• Leave a concise handoff for the morning operations team.

Skills

Reliability

Calm under pressure

Organized

Written communication

Independent remote work

Job description

Tandem Care is seeking an Evening Home Care Coordinator to support our caregivers and clients from a remote location in Los Angeles. This part‑time role focuses on monitoring schedules, responding to caregiver questions, and ensuring smooth transitions between shifts.

You’ll work Monday through Saturday, 5:00 PM–10:00 PM, totaling 25 hours weekly. If you thrive in fast‑paced environments and keep operations running on time, we’d love to hear from you.