Weekend On-Call Coordinator — Remote Care Ops

hcaoa-careers; McLean (VA); Remote; USD 20,000 - 32,000; Part time

Benefits offered by this job

401(k) matching

Competitive salary

Flexible schedule

Work from home (Virginia resident)

Job summary

ComForCare is seeking a dependable Weekend On-Call Coordinator to support clients, families, and caregivers in a remote, part-time role that requires residence in Virginia. The position focuses on after-hours operations, scheduling coordination, and communications to ensure smooth care delivery.

Responsibilities include answering calls, documenting inquiries, and ensuring staffing for next-day shifts, while maintaining open lines with supervisors and nurses.

Qualifications

• Strong communication with clients and families
• Attention to detail to document inquiries
• Ability to manage multiple tasks and schedules
• Customer service orientation for diverse stakeholders

Responsibilities

• Answer agency phone calls and monitor voicemail, email, and Text-Em-All messages
• Respond promptly and professionally to clients, families, caregivers, and prospective clients
• Document new client inquiries in the Intake Summary Form and notify the owner
• Coordinate caregiver scheduling, including filling call-offs and open shifts
• Ensure all next-day shifts are fully staffed by the end of each on-call day
• Report client, family, or employee concerns and incidents to supervisory staff
• Participate in a weekly client status call with office staff and nurses

Skills

Strong communication

Detail oriented

Multitasking

Customer service

Job description

ComForCare is seeking a dependable Weekend On-Call Coordinator to support clients, families, and caregivers in a remote, part-time role that requires residence in Virginia. The position focuses on after-hours operations, scheduling coordination, and communications to ensure smooth care delivery.

Responsibilities include answering calls, documenting inquiries, and ensuring staffing for next-day shifts, while maintaining open lines with supervisors and nurses.