Evening Admissions Counselor — Compassionate Care Guide

compasshealthnetwork; Bozeman (MT); On-site; USD 37,000 - 58,000; Full time

Job summary

Be the first point of contact for individuals and families seeking behavioral health services at Royal Oaks Hospital, a Compass Health Network facility. You will provide a calm, compassionate voice and guide callers through the admissions process.

This evening shift role also requires scheduling assessments, routing referrals to the appropriate services, and maintaining composure in high-pressure situations while delivering purposeful service.

Qualifications

• Excellent communication and listening skills are essential.
• Ability to guide callers through admissions and coordinate referrals.
• Comfort working in an evening/weekend shift and high-pressure environments.

Responsibilities

• Serve as the first point of contact for individuals seeking behavioral health services.
• Guide callers through admissions, schedule assessments, and route referrals to appropriate services.
• Maintain calm, compassionate communication and ensure smooth process flow.

Skills

Communication

Job description

Be the first point of contact for individuals and families seeking behavioral health services at Royal Oaks Hospital, a Compass Health Network facility. You will provide a calm, compassionate voice and guide callers through the admissions process.

This evening shift role also requires scheduling assessments, routing referrals to the appropriate services, and maintaining composure in high-pressure situations while delivering purposeful service.