Weekend Evening Admissions Counselor - Compassionate Access

Compass Health Network; Northern (KY); Hybrid; USD 22,000 - 29,000; Full time

Job summary

Compass Health Network's Royal Oaks Hospital is seeking an Admissions Counselor for the weekend and swing shift. You’ll be the first contact for individuals seeking help, guiding them through admissions and scheduling assessments.

This role requires strong communication, empathy, and the ability to stay composed in high-pressure situations. Schedule includes Saturday/Sunday 12:00pm–12:00am and Monday-Tuesday 3:30pm–11:30pm, with on-site work.

Qualifications

• High School/GED required.
• Associates or Bachelor's in human services preferred.
• Experience in an office setting preferred.

Responsibilities

• Answer calls with information about hospital programs.
• Schedule assessments and coordinate referrals with clinical staff and outside agencies.
• Communicate clearly and compassionately with patients, families, and team members.
• Maintain knowledge of admissions procedures.
• Support quality improvement and uphold patient confidentiality at all times.
• Stay current with required training and continuing education, including CALM and CPR certifications.

Skills

Communication

Empathy

Calm under pressure

Organization

Education

High School/GED

A.S./B.S. in Human Services

Job description

Compass Health Network's Royal Oaks Hospital is seeking an Admissions Counselor for the weekend and swing shift. You’ll be the first contact for individuals seeking help, guiding them through admissions and scheduling assessments.

This role requires strong communication, empathy, and the ability to stay composed in high-pressure situations. Schedule includes Saturday/Sunday 12:00pm–12:00am and Monday-Tuesday 3:30pm–11:30pm, with on-site work.