Evening Administrative Lead – Legal & Docs

SmartRecruiters, Inc.; Columbus (OH); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid time off

Disability insurance

Life insurance

Parental leave

Tuition assistance

Employer/partner discounts

Job summary

Williams Lea by RRD is hiring a Sr. Administrative Associate to provide a wide range of site and client administrative support, including calendar management, expense and invoice processing, and confidential information oversight.

The role emphasizes training others, improving processes, and acting as a subject matter expert for admins. The position requires strong MS Office skills, attention to detail, and the ability to work independently in a fast-paced environment while meeting deadlines and

Qualifications

• High school diploma or equivalent education.
• Minimum 2 years administrative support experience in a professional organization, preferably in the legal or banking industry; or experience performing administrative duties for a Williams Lea client operation for a minimum of 1 year or more.
• Advanced MS Office skills (Word, Excel, PowerPoint); strong keyboarding and typing skills; able to troubleshoot software.
• Familiar with other software programs for providing administrative support.
• Strong attention to detail; able to work on multiple projects simultaneously.
• Must have good organizational skills.
• Must be able to meet deadlines and complete all projects in a timely manner.
• Ability to handle sensitive and/or highly confidential documents and information with professionalism and discretion
• Able to exercise good judgment to make decisions that conform to business needs and policy
• Good problem-solving skills, with the ability to escalate issues to a supervisory level
• Ability to work independently and collaboratively in a fast-paced environment
• Ability to communicate professionally both verbally and in writing
• Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions
• Must be self-motivated with a positive attitude
• Proven customer service skills are required to create, maintain, and enhance customer relationships

Responsibilities

• Perform administrative support tasks including answering phone lines, customer service, editing/transcribing documents, data entry for expenses/time/invoices/other, creating reservations/scheduling (meetings, conference rooms, A/V, hospitality, travel, concierge)
• Oversight for confidential company information including but not limited to corporate credit card information, P-cards, employee and client distribution lists, prospective and current employee information etc.
• Utilize appropriate logs and/or tracking software for all administrative support work
• Ensure that job tickets are properly filled out before beginning work
• Thoroughly assess job requests and ensure appropriate completion of job tasks throughout task lifecycle
• Communicate with team members, lead, supervisor or client supervisor or client on job or deadline issues
• Meet contracted deadlines for accepting, completing, and delivering all work
• Troubleshoot basic equipment problems
• Assist in developing training plans and process maps for the administrative operation
• Deliver training plans to a team of Admins
• Serve as a subject matter expert and resource for junior employees
• Interact with clients in person,over the phone, via videoor electronically

Skills

Customer service

Data entry

Time management

Multitasking

Communication

Discretion

Education

High school diploma or equivalent

Tools

MS Office (Word, Excel, PowerPoint)

Job description

Williams Lea by RRD is hiring a Sr. Administrative Associate to provide a wide range of site and client administrative support, including calendar management, expense and invoice processing, and confidential information oversight.

The role emphasizes training others, improving processes, and acting as a subject matter expert for admins. The position requires strong MS Office skills, attention to detail, and the ability to work independently in a fast-paced environment while meeting deadlines and