Administrative Associate — Client Support & Operations

RR Donnelley; Wheeling (AR); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

401(k) with company match

Life insurance

Parental leave

Tuition assistance

Employee discounts

Job summary

Williams Lea by RRD is seeking an Administrative Associate to provide a variety of site-based administrative support. Tasks include expense/time/invoice entry, calendar and phone management, and client matters handling, with typical hours Monday–Friday 8:00 AM–5:00 PM.

You will interact with clients by phone, video, or email, ensure timely task completion, and protect confidential information while coordinating with team members to meet deadlines and service levels.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year administrative support experience in a professional organization, preferably in the legal or banking industry.
• Proficient in MS Office (Word, Excel, PowerPoint); strong keyboarding and typing skills.
• Familiar with other software programs for administrative support.
• Strong attention to detail with emphasis on accuracy and quality; able to coordinate across the team and work on multiple projects simultaneously while ensuring quality results.
• Ability to meet deadlines and handle sensitive and/or highly confidential documents with professionalism and discretion.
• Excellent communication and professional demeanor.
• Ability to work both independently and collaboratively as part of a team.

Responsibilities

• Answer telephone, emails, and place service calls when needed.
• Edit/transcribe documents and data entry for expenses/time/invoices/other.
• Create reservations/scheduling (meetings, conference rooms, A/V, hospitality, travel).
• Oversight for confidential company information including but not limited to corporate credit card information, P-cards, employee and client distribution lists, prospective and current employee information.
• Meet contracted deadlines for accepting, completing, and delivering all work.
• Troubleshoot basic equipment problems.
• Interact with clients over the phone, via video or electronically.
• Adhere to Williams Lea policies and client site policies.

Job description

Williams Lea by RRD is seeking an Administrative Associate to provide a variety of site-based administrative support. Tasks include expense/time/invoice entry, calendar and phone management, and client matters handling, with typical hours Monday–Friday 8:00 AM–5:00 PM.

You will interact with clients by phone, video, or email, ensure timely task completion, and protect confidential information while coordinating with team members to meet deadlines and service levels.