EV High-Voltage Field Diagnostics Specialist

ABC-Companies; Town of Florida (NY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Company-Paid Short-Term Disability

Company-Paid Long-Term Disability

Company-Paid Basic Life & AD&D

Voluntary Term Life & AD&D

Flexible Spending Accounts (FSA)

Hospital Indemnity Insurance

Employee Assistance Program (EAP)

Paid Time Off (PTO)

Paid Holidays

Training and Professional Development

Career Growth and Advancement

Job summary

ABC Companies seeks an Electric Vehicle Product Support specialist to diagnose, repair, and support BEVs across North America. This highly mobile role covers high-voltage systems, BMS, charging interfaces, CAN networks, and data analysis, with direct customer engagement.

The position emphasizes hands-on field service, technical training, and collaboration with dealers and suppliers to maximize uptime and fleet reliability for ABC-supported EV products.

Qualifications

• Advanced EV diagnostics and high-voltage safety knowledge.
• Experience with battery systems, BMS, and CAN networks.
• Hands-on field service and troubleshooting in EV environments.

Responsibilities

• Diagnose, repair, and support BEVs and related systems at customer sites.
• Provide field service, training, and technical guidance to customers.
• Analyze vehicle data and CAN logs to identify root causes and prevent failures.
• Collaborate with dealers, suppliers, and internal teams to improve product reliability.

Skills

Advanced EV diagnostics

High-voltage safety

Battery management

CAN/J1939 networks

Field service

Data analysis

Diagnostic software

Troubleshooting

Technical training

Customer support

Education

High school diploma or equivalent

Associate's or Bachelor's in Electrical/Automotive/Engineering related field

Job description

ABC Companies seeks an Electric Vehicle Product Support specialist to diagnose, repair, and support BEVs across North America. This highly mobile role covers high-voltage systems, BMS, charging interfaces, CAN networks, and data analysis, with direct customer engagement.

The position emphasizes hands-on field service, technical training, and collaboration with dealers and suppliers to maximize uptime and fleet reliability for ABC-supported EV products.