EV Field Service Technician – Junior to Pro, Hands-On & Mobile

Rivian-3; Gaithersburg (MD); Híbrido; USD 34.000 - 49.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) Plan

Employee Stock Purchase Program

Paid vacation

Paid sick leave

Comprehensive insurance benefits

Descripción de la vacante

Rivian is seeking an emerging to mid-level Technician to support EV repairs, inspections, and field service operations. This role offers mentorship from senior technicians and exposure to service campaigns, with potential remote/mobile work and occasional travel.

You will gain hands-on experience across service centers, while developing technical skills, documentation practices, and strong customer interactions in a fast-paced environment.

Formación

• 0–3 years hands-on experience in automotive shop or technical environment.
• Graduation from an accredited automotive repair school/program is highly preferred.
• Ability to operate laptops/computers in Windows or Mac environments and use work order systems.

Responsabilidades

• Diagnose, repair, install, and inspect vehicles at service center, mobile route, or remote location.
• Learn product line, EV framework, tools, and accessories under mentorship while maintaining safety and quality.
• Conduct road tests post-repair to verify quality and safety.
• Assist with parts operations: ordering, receiving, shipping, inventory tracking, and work order/expense reporting.
• Maintain detailed technical notes and documentation for internal and external use.
• Interact professionally with customers, families, and suppliers at service facilities or events.
• Identify process improvements and participate in service campaigns and training.

Conocimientos

Customer service

Attention to detail

Time management

Organizational skills

Strong communication

Physical stamina

Eagerness to learn

Educación

Automotive repair school

Herramientas

Windows/Mac computers

Work order management systems

Descripción del empleo

Rivian is seeking an emerging to mid-level Technician to support EV repairs, inspections, and field service operations. This role offers mentorship from senior technicians and exposure to service campaigns, with potential remote/mobile work and occasional travel.

You will gain hands-on experience across service centers, while developing technical skills, documentation practices, and strong customer interactions in a fast-paced environment.