EV Field Service Technician - Junior

Rivian Automotive; Northbrook (IL); Ibrido; USD 34.000 - 47.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Descrizione del lavoro

Rivian Automotive is seeking an emerging to mid-level Technician to support EV repairs, inspections, and field service operations. You will work under the mentorship of senior technicians and contribute to delivering outstanding customer experiences.

The role is primarily based at a local service center but may involve remote work, traveling for mobile service, or supporting plant operations as needed. A passion for innovation and adventure is valued.

Competenze

• High School Diploma, GED, or recognized equivalency credential preferred.
• Minimum age of 21 years old.
• Valid driver’s license with a clean driving record (no suspensions or revocations within the past 3–5 years).
• Ability to drive a non-commercial truck and trailer is preferred.
• Availability for a standard 40-hour workweek, including potential shifts on weekends, holidays, early mornings, evenings, or overnights based on business needs.

Mansioni

• Vehicle Service & Repair: Perform or assist with assigned vehicle diagnosis, repairs, installations, and inspections—whether at a service center, mobile route, or remote location.
• Technical Guidance & Learning: Learn to identify and explain the product line, EV framework, tools, and accessories while establishing peer relationships and working under the mentorship of senior technicians.
• Quality Assurance: Conduct road tests on vehicles post-repair to verify repair quality and ensure operational safety.
• Parts & Operations Management: Assist with day-to-day parts operations, including ordering, receiving, shipping, inventory tracking, and work order/expense reporting.
• Documentation: Maintain proper, detailed technical notes and documentation for all completed and in-process repairs for internal and external use.
• Customer Interaction: Perform duties with high professionalism when interacting with customers, families, third-party affiliates, and suppliers at service facilities or outreach events.
• Continuous Improvement: Identify process areas for improvement, provide constructive feedback to mentorship leads, and participate in service campaigns or containment initiatives.
• Professional Growth: Actively engage in required training, stay current on evolving technical skills, and maintain high-quality work with minimal supervision as experience increases.

Conoscenze

Strong communication skills

Willing to learn

Physical stamina

Formazione

Graduation from an accredited automotive repair school/program

Descrizione del lavoro

Rivian Automotive is seeking an emerging to mid-level Technician to support EV repairs, inspections, and field service operations. You will work under the mentorship of senior technicians and contribute to delivering outstanding customer experiences.

The role is primarily based at a local service center but may involve remote work, traveling for mobile service, or supporting plant operations as needed. A passion for innovation and adventure is valued.