EUV Upgrade, Install & Relocation Expert

ASML; Austin (TX); Vor Ort; USD 47.000 - 70.000; Vollzeit

Zusammenfassung

ASML is seeking an Upgrade Install and Relocation Generalist to support EUV system upgrades, installations, relocations, and de-installations. You will act as a technical expert within Customer Support, guiding risk assessment, troubleshooting, and escalation management to ensure safe, efficient project delivery.

You will work with engineers, customers, and global support teams to prevent issues, resolve complex challenges, and drive continuous improvement in EUV upgrade activities.

Qualifikationen

• Bachelor’s degree in a technical discipline.
• Minimum three years supporting SRC/DL activities on EUV systems.
• Experience with EUV installations, upgrades, relocations, or field operations.
• Experience troubleshooting complex electromechanical/system issues.
• Experience coordinating technical escalations across cross-functional teams.
• Familiarity with project execution, risk mitigation, and continuous improvement.

Aufgaben

• Analyze risks and issues in EUV installations and upgrades, advising on cycle time, resources, and readiness.
• Monitor project execution, identify bottlenecks, and implement mitigation plans.
• Serve as the primary technical escalation point across engineering, field service, and support centers.
• Provide troubleshooting guidance to contain, resolve, and recover from challenges while minimizing schedule impact.
• Manage escalation processes and ensure timely resolution with appropriate support levels.
• Communicate project status and risks to management, teams, and customers.
• Conduct root cause analysis and implement corrective actions to prevent recurrence.
• Review project plans and readiness to identify gaps before deployment.
• Support NPI, project teams, and Fab Operations with remote and on-site expertise.
• Drive continuous improvement and develop workforce skills and safety, quality, and efficiency.

Kenntnisse

Analytical thinking

Advanced troubleshooting

EUV systems

Escalation management

Cross-functional collaboration

Communication skills

Project execution

Problem solving

Documentation

Safety compliance

Ausbildung

Bachelor’s degree in a technical discipline

Jobbeschreibung

ASML is seeking an Upgrade Install and Relocation Generalist to support EUV system upgrades, installations, relocations, and de-installations. You will act as a technical expert within Customer Support, guiding risk assessment, troubleshooting, and escalation management to ensure safe, efficient project delivery.

You will work with engineers, customers, and global support teams to prevent issues, resolve complex challenges, and drive continuous improvement in EUV upgrade activities.