EU Global Program Manager, R&D Cloud Vaults (Remote)

Remote; San Francisco (CA); Remote; USD 167,000 - 212,000; Full time

Job summary

Veeva Systems is seeking an EU-based, experienced Global Program Manager to lead R&D IT implementations for Vault across Europe. This remote, full-time role collaborates with Sales, Product and Customer Success to tailor solutions for large pharmaceutical clients and drive adoption.

You will manage cross-functional teams, guide governance, and ensure successful deployments, with travel up to 50%. Applicants must be eligible to work in the EU/UK; sponsorship is not anticipated.

Qualifications

• 7+ years in large-scale program management within the Pharmaceutical R&D space (Clinical, RIM, or Safety).
• In-depth Pharmaceutical R&D knowledge in at least 1 of the following functional areas – Clinical, Regulatory, Safety, Quality, Manufacturing.
• Consulting experience across multiple functional areas for enterprise pharma clients.
• Track record of success leading diverse global teams to deliver large, complex GxP technology implementations with outstanding results.
• Experience in technology strategy and roadmap development for large customers, ideally in GxP environments.
• Proven ability to critically and objectively interpret, evaluate and communicate information to effectively influence at the executive level.
• Skills in problem resolution, negotiation, dealing with ambiguity, establishment of effective processes, influencing without authority.
• Works well with third parties: can organize and galvanize a disparate group of people, keeping cadence in the program high.
• Based in the EU or UK and able to travel up to 50% of the time.

Responsibilities

• Service Delivery accountability for one or more Global Vault implementations in Clinical, Safety, and Regulatory at our strategic accounts.
• Deep partnership with customer leadership, IT, and business stakeholders to define deployment, governance, and transformation roadmap.
• Collaborate and actively communicate with the Sales, Strategy, Product Management, Customer Success, and Services Leadership teams at Veeva, keeping everyone aligned and informed on program milestones and activities.
• Develop strategic relationships with the customer’s IT and business executives. Work with them to define deployment, governance, and transformation roadmaps. Become the customer’s trusted advisor
• Develop implementation proposals and lead services contract negotiations
• Oversee the project execution performed by the Professional Services team. Act as the first line of defense for customer or internal escalations
• Ensure a smooth transition to, and oversee, the post-deployment application management teams

Skills

Program management

Pharma R&D

GxP environments

Executive communication

Global team leadership

Contract negotiations

Travel up to 50%

Job description

Veeva Systems is seeking an EU-based, experienced Global Program Manager to lead R&D IT implementations for Vault across Europe. This remote, full-time role collaborates with Sales, Product and Customer Success to tailor solutions for large pharmaceutical clients and drive adoption.

You will manage cross-functional teams, guide governance, and ensure successful deployments, with travel up to 50%. Applicants must be eligible to work in the EU/UK; sponsorship is not anticipated.