ETF Services Lead – Client Operations

BNY; Boston (MA); On-site; USD 52,000 - 86,000; Full time

Benefits offered by this job

Competitive compensation

Benefits and wellbeing programs

Incentive packages

Job summary

BNY is hiring a Specialist, ETF Services in Boston, MA. This role involves leading the client processing support team and managing day-to-day operations. You will act as the main contact for clients, ensuring efficient service and support for complex inquiries.

The position requires a high school diploma (Bachelor's preferred) and experience in the financial services industry. Competitive compensation between $52,000 and $86,000 annually, with additional commission.

Qualifications

• High school diploma or equivalent is required.
• Bachelor's degree preferred.
• Experience in the securities or financial services industry is a plus.

Responsibilities

• Lead day-to-day operations of client processing support team.
• Act as primary point of contact for clients.
• Participate in processing updates to client accounts.
• Handle complex client inquiries and requests.
• Ensure system efficiency and risk mitigation.

Skills

Client servicing

Problem-solving

Team leadership

Technical assistance

Education

Bachelor’s degree preferred

High school/secondary school or equivalent

Job description

BNY is hiring a Specialist, ETF Services in Boston, MA. This role involves leading the client processing support team and managing day-to-day operations. You will act as the main contact for clients, ensuring efficient service and support for complex inquiries.

The position requires a high school diploma (Bachelor's preferred) and experience in the financial services industry. Competitive compensation between $52,000 and $86,000 annually, with additional commission.