Estimator - Collision Repair (Growth & Commission)

Holdings LLC; Fogelsville (Lehigh County); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

PTO

Parental Leave

Paid Holidays

Health Insurance Day 1

401(k) Retirement Plan

Disability & Life Insurance

Continuing Education

Safety Glasses

Uniform Stipend

Daily Pay

Job summary

Gerber Collision & Glass is seeking an Estimator to deliver an exceptional customer experience while coordinating vehicle repairs and communicating with customers and insurers throughout the process.

The role involves assessing vehicle damage, documenting repairs, and aligning with the team to hit KPIs. Requires DRP knowledge, HS diploma, and willingness to learn I-CAR training; drivers license is essential.

Qualifications

• Knowledge of repairs and OE guidelines.
• Basic computer skills.
• Compliance with DRP processes; 1+ year experience preferred.
• Willingness to complete I-CAR training.
• Valid driver's license required.

Responsibilities

• Document every customer interaction accurately and update details.
• Provide accurate, timely information and guide customers through the repair process.
• Ensure compliance with insurance client requirements and metrics.
• Adhere to WOW Operating Ways for drop-offs, planning, communication, and delivery.
• Communicate customer requests to the appropriate team members.
• Show positive energy when greeting customers in person and on the phone.
• Understand insurance programs and procedures.

Skills

Knowledge of repairs and OE guidelines

Basic computer skills

DRP compliance (1+ year)

I-CAR training willingness

Valid driver’s license

Education

High school diploma or equivalent

Job description

Gerber Collision & Glass is seeking an Estimator to deliver an exceptional customer experience while coordinating vehicle repairs and communicating with customers and insurers throughout the process.

The role involves assessing vehicle damage, documenting repairs, and aligning with the team to hit KPIs. Requires DRP knowledge, HS diploma, and willingness to learn I-CAR training; drivers license is essential.