Estimator – Auto Collision & Glass | Growth & Benefits

Boyd Group; Monroe (WI); On-site; USD 47,000 - 80,000; Full time

Benefits offered by this job

Annual PTO

Parental Leave

Holidays

Insurance Day 1

401(k)

Disability & Life Insurance

Voluntary Life Insurance

Education Opportunities

Safety Glasses

Uniform Stipend

Daily Pay

Job summary

Gerber Collision & Glass in Wisconsin is seeking an Estimator to assess vehicle damage, prepare accurate repair estimates, and coordinate repair needs with customers and insurance companies to deliver an exceptional experience. The role requires at least 1 year of DRP compliance experience, knowledge of OE guidelines, and basic computer skills.

A High School diploma and a valid driver's license are required; willingness to complete I-CAR training is expected.

Qualifications

• Knowledge of Repairs and OE Guidelines
• High School Diploma or equivalent
• Awareness of where to look for answers
• Basic Computer Skills
• Compliance for DRP’s Minimum of 1-year experience
• Must be willing to complete I-CAR Training
• Valid Driver’s License

Responsibilities

• Ensure every customer interaction is documented, updated efficiently and accurately with pertinent details
• Provide Customer with accurate and timely information, guiding them through the repair process and ensuring that they receive excellent customer service
• Ensure compliance with all insurance client requirements, processes and metrics
• Ensure compliance with all WOW Operating Ways regarding customer drop-offs, repair planning, customer communication, and delivery
• Communicate all customer requests and needs to appropriate team members
• Provides positive energy when greeting customers in person and on the phone
• Understanding of all required Insurance programs and procedures
• Participate in daily “production walks” with the Management Team, as required
• Support all team members when requiredParticipate in monthly Health & Safety and staff meeting (if required)
• Attend training, information sessions and workshops recommended by Store Manager

Skills

Basic Computer Skills

I-CAR Training (willing)

OE Guidelines Knowledge

Customer Service Experience

Education

High School Diploma or equivalent

Job description

Gerber Collision & Glass in Wisconsin is seeking an Estimator to assess vehicle damage, prepare accurate repair estimates, and coordinate repair needs with customers and insurance companies to deliver an exceptional experience. The role requires at least 1 year of DRP compliance experience, knowledge of OE guidelines, and basic computer skills.

A High School diploma and a valid driver's license are required; willingness to complete I-CAR training is expected.