Estimating QA Specialist - Quality Claims & Estimates

Accuserve Solutions, Inc; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

Accuserve Solutions, Inc. is seeking an Estimating QA Specialist to review estimates and inspection documentation, ensuring claims stay within SLA and SOP guidelines while delivering high-quality work for partners and clients.

You will collaborate with cross-team members to maintain efficient workflows, apply client claim guidelines, and adapt to evenings or weekend shifts during peak periods. Strong knowledge of property claims and construction preferred.

Qualifications

• High school diploma or equivalent required.
• Minimum of 5 years property claims experience.
• Ability to review and correct estimates.
• Earlier experience in exterior construction preferred.
• Experience with QA processes desired.
• Proficiency with Xactimate and XactAnalysis required; Symbility and Claims Connect preferred.

Responsibilities

• Review claims to ensure accuracy and compliance.
• Identify damage assessment accuracy.
• Process and reconcile supplements to completion.
• Monitor review queues and quality metrics.
• Communicate with contractors and carriers via email/phone.
• Collaborate with vendors to support estimating products.
• Maintain knowledge of insurance and construction industry standards.
• Assist in policy/procedure improvements.
• Work flexible schedule including evenings/weekends.
• Other duties as assigned.

Skills

Quality assurance

Estimate review

Policy compliance

Prioritization

Communication

Teamwork

Education

Highschool diploma or equivalent

Tools

Xactimate

XactAnalysis

Symbility

Claims Connect

Job description

Accuserve Solutions, Inc. is seeking an Estimating QA Specialist to review estimates and inspection documentation, ensuring claims stay within SLA and SOP guidelines while delivering high-quality work for partners and clients.

You will collaborate with cross-team members to maintain efficient workflows, apply client claim guidelines, and adapt to evenings or weekend shifts during peak periods. Strong knowledge of property claims and construction preferred.