Insurance Claims QA Specialist

Seek Now; Worthington (KY); Hybrid; USD 38.000 - 62.000; Vollzeit

Benefits dieser Stelle

Health insurance

Dental insurance

Vision insurance

401K with company match

Paid time off

Disability insurance

AD&D insurance

Life insurance

Zusammenfassung

Seek Now is seeking a meticulous Quality Assurance Associate to review insurance claim inspection reports for accuracy and quality before submission. The role includes scheduling appointments with customers and resolving daily issues with the field inspectors.

The ideal candidate is highly detailed, experienced in property and casualty insurance, and capable of analyzing reports and quality trends. Strong communication and computer skills are essential.

Qualifikationen

• Detail-oriented QA professional with a focus on accuracy and data integrity.
• Ability to spot missing or incorrect data across reports and documents.
• Familiarity with insurance claim inspection processes and standards.

Aufgaben

• Review and correct inspection reports to meet company and customer standards.
• Identify quality issue trends and close out job orders.
• Answer and resolve inbound calls from field inspectors, homeowners, and customers.
• Schedule outbound appointments and monitor emails.
• Coordinate with internal teams to complete daily tasks.
• Escalate customer issues when appropriate.
• Perform other duties as assigned.

Kenntnisse

Detail Dynamo

Perfectionist

Humble Servant

Calm Under Pressure

Dependable

Empathetic

Enthusiastic

Accountable

Computer Savvy

Continuous Learner

Ausbildung

High school diploma

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Jobbeschreibung

Seek Now is seeking a meticulous Quality Assurance Associate to review insurance claim inspection reports for accuracy and quality before submission. The role includes scheduling appointments with customers and resolving daily issues with the field inspectors.

The ideal candidate is highly detailed, experienced in property and casualty insurance, and capable of analyzing reports and quality trends. Strong communication and computer skills are essential.