Estimates & Orders Specialist – Calibration & Repair

Mitutoyo America Corporation; Aurora (IL); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Competitive Salary

17 days PTO + 10 holidays

Year-end shutdown

STD, LTD, EAP

Tuition Reimbursement

Service Recognition

Vacation House in Florida

Job summary

Mitutoyo America Corporation is seeking an Order Estimates Clerk to support our Calibration & Repair team. You will prepare service estimates, process orders, and maintain records to ensure timely communication with customers.

This full-time role operates Monday–Friday, 8:30 AM–5:00 PM in an office environment that includes calibration lab and warehouse spaces. You’ll collaborate with Accounts Receivable and internal departments to keep orders moving smoothly.

Qualifications

• High school diploma or equivalent; additional specialized training preferred.
• Minimum of one year of relevant work experience.
• Strong organizational and attention to detail.
• Excellent written and verbal communication skills.
• Customer-focused attitude with strong interpersonal skills.
• Ability to manage multiple tasks and meet deadlines.
• Ability to work independently while contributing to a team environment.
• Full-time, Monday–Friday, 8:30 AM–5:00 PM.
• Work involves office, calibration laboratory, and warehouse environments.

Responsibilities

• Prepare accurate pricing estimates for calibration and repair services.
• Receive, process, and enter customer orders into the computer system.
• Maintain organized and accurate records for active and completed service orders.
• Respond to customer inquiries regarding order status, shipping, and invoicing.
• Coordinate with the Accounts Receivable Department regarding customer account and credit information.
• Assist customers, distributors, and regional offices with questions related to calibration and repair invoices.
• Work closely with internal departments to ensure efficient order processing and customer satisfaction.

Skills

Attention to detail

Customer service mindset

Organizational skills

Communication skills

Education

High school diploma or equivalent

Job description

Mitutoyo America Corporation is seeking an Order Estimates Clerk to support our Calibration & Repair team. You will prepare service estimates, process orders, and maintain records to ensure timely communication with customers.

This full-time role operates Monday–Friday, 8:30 AM–5:00 PM in an office environment that includes calibration lab and warehouse spaces. You’ll collaborate with Accounts Receivable and internal departments to keep orders moving smoothly.