Order Estimates Clerk - Aurora, IL

Mitutoyo America Corporation in; Aurora (IL); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Competitive Salary: $23.00 per hour

17 days PTO + 10 holidays

Year-end shutdown period

STD, LTD, EAP

Tuition Reimbursement

Service Recognition

Company Vacation House in Florida

Job summary

Mitutoyo America Corporation is seeking an Order Estimates Clerk to support our Calibration & Repair team. You will prepare service estimates, process orders, and maintain clear communication with customers throughout calibration and repair processes.

The role emphasizes accuracy, organization, and customer-focused service, with work taking place in office, lab, and warehouse environments. A high school diploma and at least one year of relevant experience are required.

Qualifications

• High school diploma or equivalent required; additional training a plus.
• Strong organizational skills and attention to detail are essential.
• Excellent written and verbal communication skills are required.

Responsibilities

• Prepare pricing estimates for calibration and repair services.
• Receive, process, and enter customer orders into the system.
• Maintain accurate records for active and completed service orders.
• Respond to inquiries regarding order status, shipping, and invoicing.
• Coordinate with Accounts Receivable on customer accounts and credit information.
• Assist customers and regional offices with questions related to invoices.
• Collaborate with internal teams to ensure efficient order processing.

Skills

Organizational skills

Attention to detail

Communication skills

Customer service

Multitasking

Independent worker

Team player

Education

High school diploma or equivalent

Job description

Schedule: Monday – Friday | 8:30 AM – 5:00 PM

Join Our Team at Mitutoyo America Corporation!

Are you detail-oriented, organized, and passionate about providing excellent customer service? Mitutoyo America Corporation, a global leader in precision measuring instruments and technology, is seeking an Order Estimates Clerk to join our Calibration & Repair team.

In this role, you will play an important part in supporting our customers by preparing service estimates, processing orders, and ensuring accurate and timely communication throughout the calibration and repair process.

What You’ll Do

• Prepare accurate pricing estimates for calibration and repair services.
• Receive, process, and enter customer orders into the computer system.
• Maintain organized and accurate records for active and completed service orders.
• Respond to customer inquiries regarding order status, shipping, and invoicing.
• Coordinate with the Accounts Receivable Department regarding customer account and credit information.
• Assist customers, distributors, and regional offices with questions related to calibration and repair invoices.
• Work closely with internal departments to ensure efficient order processing and customer satisfaction.

What We’re Looking For

• High school diploma or equivalent; additional specialized training preferred.
• Minimum of one year of relevant work experience.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Customer-focused attitude with strong interpersonal skills.
• Ability to manage multiple tasks, prioritize responsibilities, and meet deadlines.
• Accuracy and efficiency when entering and maintaining information.
• Ability to work independently while contributing to a team environment.
• Full-time, Monday through Friday, 8:30 AM – 5:00 PM.
• Work involves office, calibration laboratory, and warehouse environments.

At Mitutoyo America Corporation, you’ll be part of an organization recognized worldwide for precision, quality, and innovation. We value teamwork, professionalism, and exceptional customer service.

This is an excellent opportunity to contribute to an established organization while developing your administrative, order-processing, and customer service skills.

We serve an important role in providing state-of-the. We are the only full-line provider of Metrology solutions in North America that can satisfy every measurement challenge faced by our customers. Our benefits include:

• Competitive Salary package - $23.00 per hour
• Minimum 17 days PTO plus at least 10 paid holidays per year
• Shut down period at the end of the year
• STD, LTD, Employee Assistance Program
• Tuition Reimbursement
• Service Recognition
• Company Vacation House in Florida

Equal Opportunity Employer

Mitutoyo America Corporation is an equal Opportunity Employer. It is our policy to judge employees on their individual merits, skills, abilities performance etc. The company offers equal opportunities to all qualified applicants and employees without regard to race, religion, color, age, sex, marital status, sexual orientation or disability in accordance with applicable federal and state laws. This policy applies to all areas of our employment relationship.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.