Esport's Facility Worker (FWS/NFWS)

GRAND CANYON UNIVERSITY; Phoenix (AZ); On-site; USD 17,047 - 24,280; Part time

Job summary

GRAND CANYON UNIVERSITY is seeking a dedicated individual to support daily operations at the GCU Esports Facility. You will ensure the facility operates smoothly and interact positively with visitors and members.

Ideal candidates are sociable and responsible, preferably with experience in Esports or customer service. The position offers flexible hours, requiring availability between 8:00am to midnight on weekdays and weekends.

Qualifications

• Sociable and amicable; able to greet students and engage in conversations.
• Responsible and capable of working independently.
• Preference for applicants with prior involvement in Esports.
• Availability to work a three to four-hour period anytime between 8:00am to midnight.

Responsibilities

• Ensure continuous front-desk operations.
• Maintain facility cleanliness and equipment inventory.
• Assure opening and closing procedures.
• Support event planning and act as liaison for the GCU Esports Club.

Skills

Customer service experience

Knowledge of the video game industry

Sociable and amicable

Independent work capability

Education

Enrollment as a full-time student

Minimum GPA 2.0 (Bachelor) or 3.0 (Master)

Tools

Microsoft Office

Job description

Purpose within the Organization

This position will provide overall support for general day‑to‑day operations of the GCU Esports Facility, ensuring that the facility is maintained throughout the year and supporting the Esports Facility Supervisor.

Responsibilities

• Ensure continuous and consistent front‑desk operations and assist members of the Facility.
• Maintain facility cleanliness and equipment inventory.
• Prepare opening and closing procedures for the Facility.
• Interact with and present information about the GCU Esports organization to campus visitors, administrative guests, and during campus tours.
• Assist with basic hardware and software repairs related to facility operations.
• Support the Esports Facility Supervisor with tasks including event planning, live operations of events, and acting as a liaison for the GCU Esports Club.
• Use Microsoft Office for reporting and communications.

Qualifications

• Sociable and amicable; able to greet students and other guests and engage in conversations as needed.
• Responsible; capable of working independently and making suitable judgments to best assist the Facility and the student body.
• Preference for applicants with prior or current involvement in Esports or knowledge of the video game industry, culture, and trends.
• Preference for applicants with prior customer service experience, leadership opportunities, or volunteer work.
• Availability to work a three to four‑hour period anytime between 8:00am to midnight on weekdays and/or weekends.
• Enrollment as a full‑time student in a Bachelor’s or Master’s program at GCU.
• Minimum GPA: 2.0 for Bachelor students or 3.0 for Master students.
• Good financial and academic standing (SAP). May be subject to termination if falling below minimum requirements.

Compensation & Timing

Pay Rate: Minimum Wage.

Anticipated End Date: June2027.

Legal & EEO Statements

The University values diversity among its students, faculty and staff, and invites applications from all qualified individuals, including minorities, females, individuals with disabilities and veterans.

Employment is contingent upon the satisfactory outcome (as determined by the university) of pre‑employment screening activities, including a background check.