Position Summary / Purpose
The purpose of this position is to support the daily operations, growth, and goals of the College of Engineering & Technology.
Core Responsibilities
- Support the successful day-to-day operation of the office through assigned clerical and administrative duties.
- Manage department email inboxes.
- Answer office phone lines and respond to inquiries professionally.
- Greet and assist office visitors.
- Schedule appointments, meetings, and events.
- File, organize, and maintain department records.
- Enter and update data in university systems with a high degree of accuracy.
- Track completed work and projects using platforms such as Outlook, Teams, Trello, or OneNote.
- Assist with office events, workshops, meetings, and department activities by helping with event setup, operation, and teardown.
- Track attendance and participation.
- Assist with promotional materials and student outreach efforts to support communication efforts.
- Provide basic technical support, including troubleshooting common technology issues.
- Support the setup and maintenance of office equipment, computers, printers, and presentation technology.
- Maintain digital files, shared drives, and online systems.
- Assist with website, database, or software updates as needed.
- Learn and utilize department software systems and technology tools effectively.
- Collaborate professionally with students, faculty, staff, and external contacts to support departmental initiatives and daily operations.
- Complete additional duties and special projects as assigned.
Equipment Used and Responsibility
- Laptop/Desktop computer
- Phone system
- Copier and printer equipment
- General office supplies
- Microsoft Office Suite and department software systems
Qualifications
- Strong working knowledge of Microsoft Office Suite and the ability to quickly learn new technologies and software systems.
- Excellent organizational skills with strong attention to detail and accuracy.
- Ability to work independently with minimal supervision while also contributing effectively in a team environment.
- Strong written, verbal, and interpersonal communication skills.
- Professional and courteous demeanor when interacting with students, faculty, staff, and visitors.
- Ability to manage multiple tasks, prioritize responsibilities, and meet deadlines in a fast-paced environment.
- Basic troubleshooting or technical support experience preferred but not required.
Experience / Education Requirements
- Enrolled at GCU as a full-time student in a bachelor’s program or master’s program.
- Retain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student.
- Maintain good financial and academic (SAP) standing with the University.
- Applicants may be subject to termination if they fall below the minimum requirements.
Pay Rate: Minimum Wage.
Anticipated End Date: June 30, 2027.
The University values diversity among its students, faculty, and staff, and invites applications from all qualified individuals, including minorities, females, individuals with disabilities, and veterans.