Arena Control Room Student Worker (FWS/NFWS)

GRAND CANYON UNIVERSITY; Phoenix (AZ); On-site; USD 17,000 - 22,000; Full time

Job summary

Grand Canyon University in Phoenix is seeking a student employee to support arena operations. You will assist with shipping and receiving, coordinate loading dock entry, monitor building systems, and respond to emergencies under supervision.

The role requires flexibility to work nights, weekends, and holidays; knowledge of safety codes; basic MS Office skills; and ability to communicate with diverse audiences. Employment pending pre-employment screening.

Qualifications

• High school diploma or equivalent required.
• Experience in control room operations with emergency dispatch is preferred.

Responsibilities

• Supports shipping and receiving activities.
• Assists supervisor with coordination of loading dock entry and parking.
• Logs all arena building emergencies and notifies Arena Management and/or Public Safety Department.
• Answers the main Arena Control Room phone line and opens the loading dock gate.
• Monitors all Building Management Systems including lighting, HVAC and fire alarm under supervision.
• Check radios in and out to staff daily.
• May assist with interpreting signals from CCTV and initiating appropriate action.

Skills

Cooperative teamwork

Good communication

Spanish language

Customer service

MS Office

Education

High school diploma

Tools

MS Word

MS Outlook

Job description

ESSENTIAL JOB FUNCTIONS:

• Supports shipping and receiving activities.
• Assists supervisor with coordination of loading dock entry and parking.
• Logs all arena building emergencies and notifies Arena Management and/or Public Safety Department.
• Answers the main Arena Control Room phone line and opens the loading dock gate.
• Monitors all BMS systems (Building Management Systems) including but not limited to: lighting, HVAC and fire alarm under the direction of Director of Operations.
• Check radios in and out to staff daily, as needed.
• May assist with interpreting signals from CCTV communications and alarm activations and initiating appropriate action.

QUALIFICATIONS:

• Knowledge of OSHA regulations regarding safety and security of public facility.
• Cooperative, collaborative and a team player.
• Good communications and interpersonal skills; ability to speak Spanish or other non-English language, is preferred.
• Customer service oriented and demonstrates positive customer service in all interactions.
• Familiar with MS Office Suite, specifically MS Word and MS Outlook.
• Must have the flexibility to work nights, weekends and holidays in order to support the Arena's event driven schedule.
• Understands and knows all national fire code protocols as it pertains to a building of public assembly.

Education and/or Experience:

• High school diploma, or equivalent is required.
• Previous experience for control room operations which involved emergency dispatch and coordination in facility with high volume events/activities, is preferred.

Grand Canyon University is committed to a student first policy. Therefore, all applicants must meet the following eligibility requirements to be considered for student employment: Enrolled at GCU as a full-time student in a Bachelor's program or Master's program. Retain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student. Maintain good financial and academic (SAP) standing with the University. You may be subject to termination if you fall below the minimum requirements.

Pay rate: Minimum wage Expected end date: June 30, 2027

Employment is contingent upon the satisfactory outcome (as determined by the university) of pre-employment screening activities, including a background check.

GCU's Christian worldview has shaped the university's mission and growth for more than 65 years. As a Christ-centered higher education institution, GCU integrates faith, learning and work to connect the GCU community with distinct Christian principles and strong central values.

The University values diversity among its students, faculty and staff, and invites applications from all qualified individuals, including minorities, females, individuals with disabilities and veterans.

At GCU, working professionals may find their purpose in ways marked by compassion, service, integrity and concern for the common good.