Field Operations - Scheduling Support Student Worker (NFWS)

GRAND CANYON UNIVERSITY; Phoenix (AZ); On-site; USD 17,000 - 22,000; Part time

Job summary

Grand Canyon University in Phoenix is seeking a Student Worker to support counselors, assist with appointment scheduling and provide operational support to our non-traditional campus.

You will use university systems to complete tasks, report on activities, and collaborate with campus departments while maintaining confidentiality. Availability to work 3 of 5 weekdays and up to 40 hours during breaks is required; minimum wage pay applies.

Qualifications

• Willingness to provide excellent customer service.
• Strong organizational skills and attention to detail.
• Dependable and punctual.
• Ability to maintain confidentiality.
• Willingness to work, learn, and be flexible.

Responsibilities

• Assist with appointment scheduling for counselors.
• Provide operational support to GCU’s non-traditional campus.
• Use university systems to execute tasks and reporting.
• Work well in a team and communicate with campus departments.
• Assist with Excel documents and reports.

Skills

Customer service

Organization

Punctuality

Confidentiality

Flexibility

Learning mindset

Education

Full-time student (Bachelor's or Master's)

GPA requirements: 2.0 (Bachelor) / 3.0 (Master)

Tools

Bookings

Outlook

OneNote

SharePoint

CRM

Phone

Job description

Purpose within the Organization:

Student Worker will work supporting counselors and assisting with appointment scheduling as well as provide operational support to GCU’s non-traditional campus.

Responsibilities Related to Purpose:

Proficiently use University systems to execute multiple tasks and reporting Ability to work in a fast-paced, changing environment. Organize time effectively so all prioritized work is completed in a timely manner and desired tasks are achieved to ensure service quality. Work well in a team environment and communicating with other campus departments and leadership. Assist with Excel documents and reports

Equipment Used and Responsibility:

This position focuses appointment setting and uses the following programs: Bookings Phone Outlook OneNote SharePoint CRM Other programs as needed

Qualifications:

Willingness to provide excellent customer service. Strong organizational skills and attention to detail. Dependable and punctual. Ability to maintain confidentiality. Willingness to work, learn, and be flexible. Must be available to work shifts on 3 of 5 weekdays each week. Must be able to work close to maximum hours each week (20 during school times, up to 40 during breaks, including Summer).

Experience/Education:

Grand Canyon Education is committed to a student first policy. Therefore, all applicants must meet the following eligibility requirements to be considered for student employment: Enrolled at GCU as a full-time student in a Bachelor’s program or Master’s program. Retain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student. Maintain good financial and academic (SAP) standing with the University. You may be subject to termination if you fall below the minimum requirements.

Pay Rate:

Minimum Wage

Anticipated End Date:

June 30, 2027

At Grand Canyon Education, it is our privilege to serve students and those who support academic advancement. We lead educational transformation by developing superior ways to help schools grow and prosper. We provide transparent programs, intuitive online learning technologies and well-established academic models that promote student success and institutional growth.

Employment is contingent upon the satisfactory outcome (as determined by the university) of pre-employment screening activities, including a background check.

Our partner in education

Grand Canyon University, Arizona’s premier private Christian university. GCU serves traditional and online students by offering quality academic degree programs, experienced leadership and transformative learning experiences both on our growing campus and digitally.