ESOP-Powered Hydronics Inside Sales & Projects Lead

Hoffman-; Raleigh (NC); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Employee ESOP

401(k) with company contributions

Life insurance

FSA/HSA options

PTO & holidays

Training and education opportunities

Job summary

Hoffman Hydronics in Raleigh, NC, is seeking an Inside Sales Engineer/Engineering Project Manager to serve as a hub between customers, sales teams, and manufacturers, driving projects from quote to delivery and closeout.

This role requires 3+ years in inside sales or account management and hands-on knowledge of HVAC/hydronics, boilers, and related equipment. You will manage orders in NetSuite and coordinate deliveries while supporting project documentation.

Qualifications

• 3+ years in inside sales, account management, or similar customer-facing role
• 3+ years' experience with HVAC, hydronics, boilers, or industrial/technical products
• Strong communication skills and ability to build trust with contractors, engineers, and facility teams
• High attention to detail and ability to manage multiple projects in a fast-paced environment
• Technical aptitude and curiosity about hydronic and steam systems
• Proficiency with business software and order-entry systems (CRM/ERP)
• Bachelor’s degree preferred; equivalent experience considered

Responsibilities

• Serve as primary contact for assigned customer accounts on product pricing and orders (boilers, steam equipment, pumps)
• Manage order entry in CRM/ERP (NetSuite) from quotes to returns and warranties
• Coordinate product deliveries and logistics for on-time shipments
• Respond to inbound calls and emails; troubleshoot basic questions about hydronic systems
• Maintain job lists, quotes, and project schedules in the PM system
• Perform preliminary takeoffs for hydronic and steam applications using industry databases
• Develop Installation, Operation, and Maintenance manuals for customers
• Collaborate with manufacturers to resolve issues and coordinate warranty work
• Grow technical knowledge across Hoffman Hydronics product lines while upholding core values

Skills

Strong communication

Relationship building

Time management

Organizational skills

Technical aptitude

CRM/ERP proficiency

Education

Bachelor's degree preferred or equivalent experience

Tools

NetSuite

CRM/ERP systems

Job description

Hoffman Hydronics in Raleigh, NC, is seeking an Inside Sales Engineer/Engineering Project Manager to serve as a hub between customers, sales teams, and manufacturers, driving projects from quote to delivery and closeout.

This role requires 3+ years in inside sales or account management and hands-on knowledge of HVAC/hydronics, boilers, and related equipment. You will manage orders in NetSuite and coordinate deliveries while supporting project documentation.