Escrow Processor - Real Estate Closings & Client Support

Best Homes Title Agency, LLC; Grand Rapids (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

PTO & holidays

Medical insurance options

Health Savings Account

Vision and Dental insurance options

401(k) Traditional and Roth

Disability and life insurance

Employee Assistance Program

Volunteer opportunities

Work-life balance

Team bonding events

Job summary

Best Homes Title Agency, LLC is seeking an Escrow Processor to manage administrative, legal, and financial documents for real estate transactions. You will maintain client relationships and support growth, communicating clearly and meeting deadlines.

The role requires 1–3+ years of escrow experience and proficiency with industry software. This is a full-time, in-office position with standard business hours and additional overtime as needed.

Qualifications

• High school diploma or equivalent; associate degree or higher preferred.
• 1–3+ years of Escrow Processor experience; 4+ years preferred.
• Purchase transactions experience preferred; refinance experience a plus.
• Experience with Resware, Qualia, or other industry software.
• Experience with HOA Status Letter Sites, Lender Portals, and state/county/municipal websites.
• Strong written and verbal communication skills.
• Strong organizational and time management skills.

Responsibilities

• Prepare escrow document packages and assist with disbursement of files when time allows.
• Prepare real estate closing documents, including settlement statements and disclosures.
• Communicate directly with customers, explaining title issues with a solutions-oriented approach.
• Resolve basic title clearance issues and provide direction to clients.
• Provide exceptional customer service to clients and internal staff.
• Complete all other duties as assigned.

Skills

communication

organization

time management

Education

High school diploma

Associate's degree or higher

Tools

Resware

Qualia

Job description

Best Homes Title Agency, LLC is seeking an Escrow Processor to manage administrative, legal, and financial documents for real estate transactions. You will maintain client relationships and support growth, communicating clearly and meeting deadlines.

The role requires 1–3+ years of escrow experience and proficiency with industry software. This is a full-time, in-office position with standard business hours and additional overtime as needed.