Escrow Processor

Best Homes Title Agency; Farmington Hills (MI); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Medical & dental insurance

Health Savings Account

Vision insurance

401(k) retirement plans

Long-term disability

Employee Assistance Program

Team events

Work-life balance

Job summary

Best Homes Title Agency is seeking an Escrow Processor to handle administrative, legal, and financial documentation for real estate transactions. The role focuses on accuracy, communication, and customer service to maintain client relationships and support growth.

We value attention to detail, timely processing, and teamwork. The position is full-time, in-office, with standard hours and potential overtime based on business needs, located in Sterling Heights or Farmington Hills, Michigan.

Qualifications

• High school diploma or equivalent required;Associate's degree or higher preferred.
• 1-3+ years of Escrow Processor experience required; 4+ years preferred.
• Experience with purchase transactions preferred; refinance experience also a plus.
• Experience with HOA Status Letter Sites, Lender Client Portals, and various state/county/municipal websites.
• Experience with Resware, Qualia, or other industry software is required.
• Strong written and verbal communication skills.
• Strong organizational and time management skills.

Responsibilities

• Prepare escrow document packages and assist with the disbursement of files when time allows.
• Prepare real estate closing documents, including settlement statements, closing disclosures, and other escrow docs.
• Communicate with customers, explaining title issues with solutions.
• Resolve basic title clearance issues and provide direction to clients.
• Provide exceptional customer service to clients and internal staff.

Skills

Communication

Organization

Time management

Team player

Education

Associate's degree preferred

Tools

Resware

Qualia

Job description

Here we grow again! Our dynamic organization is seeking a highly motivated and proactive individual to serve as an Escrow Processor for Best Homes Title Agency and BHT Commercial Title & Escrow Services to maintain our current clientele and support our business growth.

Best Homes Title Agency is an industry-leading title and settlement services business, headquartered in Farmington Hills, with locations throughout the State of Michigan and Illinois. Best Homes Title Agency handles title and escrow matters throughout the Midwest and is licensed to transact business in 13 states.

With over 15 years of service to the community, Best Homes continues to be an industry leader when it comes to innovation, security, and technology. Our dedicated team of professionals and in-house attorneys can support all our customers, from simple refinance to complex commercial matters.

www.besthomestitle.com

Escrow Processor Position Summary:

Escrow Processors oversee the administrative, legal, and financial documentation process for purchase and refinance real estate transactions to maintain our current clientele and support continued business growth. The ideal candidate possesses excellent written and verbal communication skills, organizational skills, strong time management, and attention to detail. The ideal candidate is a team player with a strong desire to provide a “best in class” customer service experience.

Escrow Processor Job Responsibilities:

• Prepare escrow document packages and assist with the disbursement of files when/if time allows.
• Prepare real estate closing documents, including but not limited to settlement statements, closing disclosures, conveyance documents, and other escrow documents as needed.
• Communicate directly and confidently with customers, providing a detailed account of difficult title issues with a solutions-oriented approach.
• Resolve basic title clearance issues with acquired knowledge and provide direction to clients.

• Provide exceptional customer service to our clients and internal staff members.

• Completes all other duties as assigned.

Required Qualifications and Skills:

• High school diploma or equivalent required;Associate'sdegree or higher preferred.

• 1-3+ years of Escrow Processor experience required; 4+ years preferred.
• Experience with purchase transactions preferred; refinance experience also a plus.

• Experience working withResware, Qualia, or other industry software isrequired.

• Experience with HOA Status Letter Sites, Lender Client Portals, and various state/county/municipal websites.

• Strong written and verbal communication skills.
• Strong organizational and time management skills.

What We Offer You

• Competitive pay rates
  
• Paid time off (PTO) + paid holidays
• Medical + Dental (Blue-Cross Blue-Shield + Blue Care Network) insurance options
• Health Savings Account (HSA)
• Vision (EyeMed insurance)
• 401(k) Traditional and Roth retirement savings plans
• Employer-funded profit-sharing and pension plans
• Company-paid long-term disability and basic life insurance
• Employee Assistance Program (EAP), including free mental health and financial counseling services
• Company-organized Volunteer opportunities
• Commitment to providing work-life balance
• Team bonding events, gift raffles, annual holiday party, and more!
  

This is a full-time, in-office position, Monday - Friday, 8:30 a.m. - 5 p.m., with an average of 40 hours per week.Overtime hours may become available and required based on business needs.

Position available in either our Sterling Heights or Farmington Hills office locations, depending on candidate preference.