Escrow & Front Desk Coordinator

Old Republic National Title Insurance Company; Fort Worth (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, vision plans

401(k) plan with discretionary company

Paid time off

Holidays

Life insurance

Employee Assistance Program

Educational Assistance

Transit benefit

Job summary

Old Republic Title seeks a dedicated Receptionist/Escrow Assistant to support front desk operations and pre-closing processes in our Fort Worth office. The role combines friendly client service with essential escrow and administrative tasks in a fast-paced, professional environment.

You will greet clients, manage phones, process escrow orders, verify documents, and help keep files audit-ready while collaborating with the escrow team to ensure smooth closings.

Qualifications

• Excellent verbal and written communication skills.
• Friendly, professional demeanor with strong customer service orientation.
• Strong attention to detail, organizational skills, and ability to multitask.
• Prior experience in title, escrow, or real estate services preferred.
• Comfortable working independently and as part of a team.

Responsibilities

• Greet clients and visitors in a professional, welcoming manner.
• Answer and direct incoming phone calls.
• Coordinate occasional document deliveries.
• Support escrow team with administrative tasks as needed.
• Represent the company positively as the first point of contact for clients.
• Process new escrow orders, including data entry into the system.
• Verify tax certificates, legal descriptions, and surveys.
• Obtain necessary documents such as signing authorizations, payoffs, and invoices.
• Deliver title commitments to clients and other parties.
• Receipt and disburse funds for closings.
• Record legal documents and prepare final title policies.
• Ensure files are complete and placed in audit order for scanning and compliance.

Skills

Verbal communication

Written communication

Customer service

Multitasking

Team player

Attention to detail

Job description

Old Republic Title seeks a dedicated Receptionist/Escrow Assistant to support front desk operations and pre-closing processes in our Fort Worth office. The role combines friendly client service with essential escrow and administrative tasks in a fast-paced, professional environment.

You will greet clients, manage phones, process escrow orders, verify documents, and help keep files audit-ready while collaborating with the escrow team to ensure smooth closings.