Escrow Coordinator

Investors Title Company and Affiliates; Chapel Hill (NC); On-site; USD 52,000 - 72,000; Full time

Job summary

Investors Title Insurance Company in Chapel Hill, NC is seeking an Escrow Coordinator to join our Escrow and Settlement team. You will coordinate the escrow side of commercial real estate transactions by managing escrow orders, funds, settlement statements, and related activities while working closely with underwriters, attorneys, and clients.

This role demands strong organization, the ability to handle multiple priorities in a fast-paced environment, and a commitment to exceptional service.

Qualifications

• Three or more years of experience in real estate closings, loan processing, or commercial title insurance underwriting.
• Strong organizational skills with ability to manage multiple priorities in a fast-paced environment.
• Excellent written, verbal, and interpersonal communication skills.
• Strong analytical and problem-solving abilities with attention to detail.
• Understanding of financial ledgers and escrow fund management.
• Proficiency with business software; experience with SoftPro Select is a plus.
• Ability to recognize and assess potential escrow fraud risks.
• Collaborative mindset with ability to work independently while supporting teammates.

Responsibilities

• Coordinate commercial escrow transactions from order setup through final disbursement.
• Manage commercial escrow email communications and respond promptly to client and internal inquiries.
• Prepare, review, and edit commercial settlement statements.
• Receive, process, and disburse escrow funds.
• Monitor transaction deadlines, generate tracking reports, and manage workflow to ensure timely closings.
• Coordinate with Commercial Services Division Underwriters to prepare for successful closings.
• Perform electronic document recordings (e-recordings).
• Review daily ledger reconciliation items and assist with monthly reporting, including 1099s, accounts receivable, and aging escrow files.
• Assist with daily bank deposits and promptly elevate escrow disbursement issues when necessary.

Skills

Real estate closings

Loan processing

Commercial title insurance

Organizational skills

Communication skills

Analytical thinking

Financial ledgers

Escrow management

Team collaboration

Tools

SoftPro Select

Job description

Investors Title Insurance Company

Chapel Hill, North Carolina (in office)

We're looking for an Escrow Coordinator to join our Escrow and Settlement team. In this role, you'll coordinate the escrow side of commercial real estate transactions by managing escrow orders, funds, settlement statements, and related activities while working closely with underwriters, attorneys, and clients. If you enjoy managing multiple priorities, thrive in a collaborative environment, and take pride in delivering exceptional service, you'll be a great fit for our team.

Why You'll Love This Role

• Work alongside experienced underwriters, attorneys, and escrow professionals in a collaborative environment.
• Take ownership of a variety of responsibilities that keep every transaction moving forward.
• Join a team committed to continuous improvement, professional growth, and delivering outstanding client service.
• Develop your commercial escrow expertise while supporting a high-performing operation.

What You'll Do:

• Coordinate commercial escrow transactions from order setup through final disbursement.
• Manage commercial escrow email communications and respond promptly to client and internal inquiries.
• Prepare, review, and edit commercial settlement statements.
• Receive, process, and disburse escrow funds
• Monitor transaction deadlines, generate tracking reports, and manage workflow to ensure timely closings.
• Coordinate with Commercial Services Division Underwriters to prepare for successful closings.
• Perform electronic document recordings (e-recordings).
• Review daily ledger reconciliation items and assist with monthly reporting, including 1099s, accounts receivable, and aging escrow files.
• Assist with daily bank deposits and promptly elevate escrow disbursement issues when necessary.

What We're Looking For:

• Three or more years of experience in real estate closings, loan processing, or commercial title insurance underwriting.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent written, verbal, and interpersonal communication skills.
• Strong analytical and problem‑solving abilities with exceptional attention to detail.
• Understanding of financial ledgers and escrow fund management.
• Proficiency with business software; experience with SoftPro Select is a plus.
• Ability to recognize and assess potential escrow fraud risks.
• A collaborative mindset with the ability to work independently while supporting teammates.

Recognized as an industry leader, Investors Title Insurance Company provides residential and commercial title insurance and innovative business solutions for our partners. The company’s financial strength is consistently recognized by rating agencies such as A.M. Best as being among the highest rated in the industry.

The Company is an equal-opportunity employer. As such, the Company offers equal employment opportunities without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, veteran status, and other protected class characteristics.