Commercial Services Underwriting Coordinator

Investors Title Insurance Company; North Carolina; Hybrid; USD 50,000 - 70,000; Full time

Job summary

Investors Title Insurance Company is seeking a Commercial Services Underwriting Coordinator in North Carolina. This role is crucial in supporting commercial real estate transactions, managing multiple priorities while ensuring exceptional client service.

You will oversee the search process, collaborate with experienced professionals, and gain valuable exposure to title and underwriting processes. The ideal candidate will have a strong background in the real estate industry and excellent organizational skills.

The company offers a dynamic and competitive work environment, recognized for its financial strength and dedication to providing innovative insurance solutions.

Qualifications

• Industry experience in real estate, title, or mortgage is preferred.
• Strong communication skills to interact with clients and teams.
• Excellent organizational skills and attention to detail.

Responsibilities

• Manage the coordinated search process from initial request through completion.
• Communicate timelines and next steps to clients effectively.
• Monitor progress and ensure timely completion of all requests.

Skills

Real estate, title, mortgage, or related industry experience

Strong communication skills

Excellent organizational skills

Ability to manage multiple priorities

Self‑motivated professional

Strong computer proficiency

Customer‑focused mindset

Job description

Commercial Services Underwriting Coordinator

Investors Title Insurance Company – North Carolina (remote in NC)

Job Overview

Join a collaborative and fast‑paced Commercial Services team where your work plays a critical role in supporting commercial real estate transactions from start to finish. As the Commercial Services Underwriting Coordinator, you will serve as a central point of coordination for commercial searches, underwriting support, and client communication, helping ensure requests are handled accurately, efficiently, and with exceptional service. This is an excellent opportunity for a highly organized professional who enjoys managing multiple priorities, building relationships, and contributing to a smooth transaction experience.

Why You'll Love This Role

• Play a key role in supporting commercial real estate transactions across multiple markets.
• Enjoy a mix of coordination, underwriting support, client communication, and problem‑solving responsibilities.
• Work independently while collaborating closely with experienced commercial services professionals.
• Gain exposure to commercial title and underwriting processes in a dynamic and growing area of the business.

What You'll Do

• Manage the coordinated search process from initial request through completion.
• Receive, review, and acknowledge search requests while communicating timelines and next steps to clients.
• Obtain search quotes, present pricing to clients, secure approvals, and document activity within files.
• Order approved searches, monitor progress, and ensure timely completion of all requests.
• Track search‑related payments and assist with resolving outstanding items.
• Conduct prior policy searches to support underwriting and closing activities.
• Verify the accuracy and completeness of prior policy information and communicate findings to clients and internal stakeholders.
• Manage and monitor the Commercial Services inbox, ensuring timely responses and proper routing of requests.
• Maintain accurate records, task management, and workflow tracking throughout the process.

What We're Looking For

• Real estate, title, mortgage, or related industry experience preferred.
• Strong communication skills with the ability to interact professionally with clients and internal teams.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple priorities and deadlines in a fast‑paced environment.
• Self‑motivated professional who can work independently and follow through on tasks.
• Strong computer proficiency and comfort learning new systems and technology.
• Customer‑focused mindset with a commitment to providing exceptional service.

Recognized as an industry leader, Investors Title Insurance Company provides residential and commercial title insurance and innovative business solutions for our partners. The company’s financial strength is consistently recognized by rating agencies such as A.M. Best as being among the highest rated in the industry.

Equal‑opportunity employer. The Company offers equal employment opportunities without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, veteran status, and other protected class characteristics.