Commercial Escrow Specialist - Drive Closings & Growth

Investors Title Company and Affiliates; Chapel Hill (NC); On-site; USD 52,000 - 72,000; Full time

Job summary

Investors Title Insurance Company in Chapel Hill, NC is seeking an Escrow Coordinator to join our Escrow and Settlement team. You will coordinate the escrow side of commercial real estate transactions by managing escrow orders, funds, settlement statements, and related activities while working closely with underwriters, attorneys, and clients.

This role demands strong organization, the ability to handle multiple priorities in a fast-paced environment, and a commitment to exceptional service.

Qualifications

• Three or more years of experience in real estate closings, loan processing, or commercial title insurance underwriting.
• Strong organizational skills with ability to manage multiple priorities in a fast-paced environment.
• Excellent written, verbal, and interpersonal communication skills.
• Strong analytical and problem-solving abilities with attention to detail.
• Understanding of financial ledgers and escrow fund management.
• Proficiency with business software; experience with SoftPro Select is a plus.
• Ability to recognize and assess potential escrow fraud risks.
• Collaborative mindset with ability to work independently while supporting teammates.

Responsibilities

• Coordinate commercial escrow transactions from order setup through final disbursement.
• Manage commercial escrow email communications and respond promptly to client and internal inquiries.
• Prepare, review, and edit commercial settlement statements.
• Receive, process, and disburse escrow funds.
• Monitor transaction deadlines, generate tracking reports, and manage workflow to ensure timely closings.
• Coordinate with Commercial Services Division Underwriters to prepare for successful closings.
• Perform electronic document recordings (e-recordings).
• Review daily ledger reconciliation items and assist with monthly reporting, including 1099s, accounts receivable, and aging escrow files.
• Assist with daily bank deposits and promptly elevate escrow disbursement issues when necessary.

Skills

Real estate closings

Loan processing

Commercial title insurance

Organizational skills

Communication skills

Analytical thinking

Financial ledgers

Escrow management

Team collaboration

Tools

SoftPro Select

Job description

Investors Title Insurance Company in Chapel Hill, NC is seeking an Escrow Coordinator to join our Escrow and Settlement team. You will coordinate the escrow side of commercial real estate transactions by managing escrow orders, funds, settlement statements, and related activities while working closely with underwriters, attorneys, and clients.

This role demands strong organization, the ability to handle multiple priorities in a fast-paced environment, and a commitment to exceptional service.