Escrow Assistant | Front Desk & Closing Support

SoftPro; Cheyenne (WY); Hybrid; USD 38,000 - 48,000; Full time

Job summary

SoftPro is seeking an Escrow Assistant to provide in-office administrative support to the escrow team and greet clients at the front desk. This role includes file preparation, earnest money handling, and closing room setup.

Base requirements include a high school diploma and strong organizational skills. Preference for experience in title/escrow or related fields is noted, with notary and title license options potentially pursued after hire.

Qualifications

• High school diploma or equivalent.
• Administrative, customer service, or office support experience.
• Strong attention to detail and organizational skills.
• Professional communication and interpersonal skills.

Responsibilities

• Assist escrow file preparation and document organization.
• Support earnest money processing and tracking.
• Manage file close-outs and post-closing administrative tasks.
• Provide general administrative support to escrow officers.
• Greet clients and visitors in a professional manner.
• Answer and route incoming phone calls.
• Prepare and set up closing rooms for appointments.

Skills

Administrative experience

Customer service

Attention to detail

Professional communication

Education

High school diploma

Tools

Microsoft Office

Job description

SoftPro is seeking an Escrow Assistant to provide in-office administrative support to the escrow team and greet clients at the front desk. This role includes file preparation, earnest money handling, and closing room setup.

Base requirements include a high school diploma and strong organizational skills. Preference for experience in title/escrow or related fields is noted, with notary and title license options potentially pursued after hire.