Escape Room Guide - Guest Experience Lead Evenings/Weekends

The Escape Game; San Diego (CA); On-site; USD 21,000 - 28,000; Part time

Job summary

The Escape Game in Gaslamp Quarter, San Diego, seeks friendly Game Guides to host groups of 2–12 guests, describe gameplay, and keep the experience upbeat from start to finish. You will use TEG software and physical setups to guide players, reset games between sessions, and ensure safety and fun.

A flexible schedule including nights, weekends, and holidays is required. Strong communication, hospitality mindset, and teamwork are essential as you engage guests, troubleshoot, and help create a

Qualifications

• Flexible availability including nights, weekends, and holidays.
• Must handle physical activity such as cleaning, painting, standing, lifting up to 40 lbs.
• Excellent communication skills when engaging with guests.

Responsibilities

• Lead groups of 2–12 guests with upbeat, conversational introductions.
• Explain game rules and products to guests and monitor progress during play.
• Use game guide software and HMI to track games and assist guests.
• Reset games between sessions and ensure all components are functional.
• Clean games and facility and manage time to stay on schedule.
• Document reports and handle guest issues to resolve service failures.

Skills

Hospitality

Guest service

Communication skills

Teamwork

Flexible availability

Job description

The Escape Game in Gaslamp Quarter, San Diego, seeks friendly Game Guides to host groups of 2–12 guests, describe gameplay, and keep the experience upbeat from start to finish. You will use TEG software and physical setups to guide players, reset games between sessions, and ensure safety and fun.

A flexible schedule including nights, weekends, and holidays is required. Strong communication, hospitality mindset, and teamwork are essential as you engage guests, troubleshoot, and help create a