Escape Room Guide & Guest Experience Lead

The Escape Game; Seattle (WA); On-site; USD 34,000 - 46,000; Full time

Job summary

The Escape Game in Seattle is seeking enthusiastic Game Guides to welcome guests, explain rules, and guide teams of 2–12 through immersive escape rooms.

You will monitor progress with our game software, reset components between sessions, clean the facilities, and deliver a five-star experience while staying on schedule. Flexible nights, weekends, and holidays are required; physical tasks include lifting and setup, with strong communication for memorable visits.

Qualifications

• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Lead groups of 2–12 guests with upbeat, friendly conversation.
• Explain game rules and goals clearly to guests.
• Monitor game progress using Game Guide software.
• Reset games and components between sessions using setup sheets.
• Clean games and the facility between shifts.
• Document necessary reports and handle service issues promptly.
• Ensure guests have a five-star experience and leave happy.

Skills

Communication

Job description

The Escape Game in Seattle is seeking enthusiastic Game Guides to welcome guests, explain rules, and guide teams of 2–12 through immersive escape rooms.

You will monitor progress with our game software, reset components between sessions, clean the facilities, and deliver a five-star experience while staying on schedule. Flexible nights, weekends, and holidays are required; physical tasks include lifting and setup, with strong communication for memorable visits.