Escape Room Game Guide — Lead 5-Star Guest Experiences

The Escape Game; San Francisco (CA); On-site; USD 25,000 - 34,000; Part time

Job summary

The Escape Game in San Francisco is seeking friendly game guides who excel in hospitality and guest engagement. You will lead groups through immersive escape room adventures, explain objectives, and monitor progress with game software to ensure every guest has a standout experience.

Responsibilities include resetting games, maintaining clean facilities, and promptly addressing any guest issues to keep scores of five stars. Nights, weekends, and holidays are expected.

Qualifications

• Must be able to handle physical activity related to the job, such as cleaning, standing, bending, lifting up to 40 lbs.
• Must be able to use small tools and magnets when resetting games.
• Excellent communication skills when speaking with guests.
• Flexible availability including nights, weekends and holidays.

Responsibilities

• Greet and engage groups of 2-12 guests with a friendly, upbeat attitude.
• Lead guests through immersive escape room experiences and explain game play.
• Monitor progress using game software and ensure a seamless guest experience.
• Reset games accurately between sessions and perform light cleaning and setup tasks.
• Resolve any guest issues promptly to maintain a five-star experience.

Skills

Flexible availability

Excellent communication

Job description

The Escape Game in San Francisco is seeking friendly game guides who excel in hospitality and guest engagement. You will lead groups through immersive escape room adventures, explain objectives, and monitor progress with game software to ensure every guest has a standout experience.

Responsibilities include resetting games, maintaining clean facilities, and promptly addressing any guest issues to keep scores of five stars. Nights, weekends, and holidays are expected.