ES Eligibility Specialist / 61015380

State of South Carolina; Lancaster (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

Long Term Disability

Life Insurance (Employee, Spouse, and

Job summary

South Carolina Department of Social Services in Lancaster County seeks an ES Eligibility Specialist to process SNAP, TANF, ESAP and SCCAP applications, conduct interviews, and determine client eligibility. The role emphasizes accurate documentation, PII protection, and adherence to state regulations.

This position requires a High School Diploma (Associate Degree or higher may substitute) and involves fieldwork with potential driving requirements and emergency shelter duties as needed.

Qualifications

• High School Diploma required; Associate Degree or higher may substitute for required program experience.
• Experience in clerical administration, social work, correctional administration or general business administration preferred.
• Policy adherence and confidentiality in handling client information (PII) is essential.

Responsibilities

• Conducts minimum 15 quality interviews per day for SNAP, TANF, ESAP, and SCCAP applications or renewals.
• Processes applications and recertifications to determine eligibility and authorize benefits when applicable.
• Maintains confidential client case records and documents activities in agency systems for auditing.

Skills

Clerical administration

Social work

General business administration

Education

High School Diploma

Associate Degree or higher

Job description

Do you have a passion to provide meaningful work in the community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults? Then the South Carolina Department of Social Serviceshas the right job opportunity for you.

Job Duties:

• The ES Eligibility Specialist (CNTY) provides services in accordance with federal and state laws and regulations and agency policies and procedures, performing general work duties related to the administration of SNAP (Supplemental Nutrition Assistance Program) includes ESAP (Elderly Simplified Application Project), SCCAP (South Carolina Combined Application Project), and TANF (Temporary Assistance for Needy Families) programs in the Economic Services Division in the county office to help restore or improve customer financial stability.
• Conducts a minimum of 15 quality interviews per day to include both phone and/or face-to-face interviews for SNAP, TANF, and ESAP applications and SNAP and/or TANF renewals.
• Processes all SNAP, TANF, ESAP, and SCCAP applications and/or recertification's by determining eligibility and authorizing benefits if applicable.
• Maintains case records and files in agency designated computer system for documentation and auditing purposes as required by agency policy in a confidential, timely and accurate manner. Documents client work participation activities in agency designated system. Enters timely documentation in SCOSA of events/activities that may affect clients continued eligibility for benefits.
• Identifies and documents over payments and makes at least 3 possible claims referrals to the Benefit Integrity Unit; prepares supporting documents for Fair Hearings and attends hearings as directed.
• Participates in all Economic Services required trainings and supervisory and/or staff meetings as required.
• Ensures personal identifying information (PII) is properly used, accessed, gathered, shared, and disposed. Protects the agency networks and applications by safeguarding systems, equipment, and data.
• Performs Red Cross shelter duty or other emergency shelter duty/services as directed.
• Performs other related duties as required.

A High School Diploma and relevant program experience in clerical administration, social work, correctional administration. and general business administration.

An Associate Degree or higher may be substituted for the required program experience.

Must possess a valid driver's license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments.

If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.

The South Carolina Department of Social Services offers an exceptional benefits package that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

DIVISION: Economic Services / Lancaster County