Eligibility Specialist / 61014585

State of South Carolina; Sumter (SC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Long Term Disability

Life Insurance

15 days annual leave

15 days sick leave

13 paid holidays

Paid Parental Leave

State Retirement Plan

Deferred Compensation Programs

Job summary

The State of South Carolina seeks an Eligibility Specialist I for the Economic Services division in Sumter County. You will process SNAP, TANF, ESAP, and SCCAP applications, conduct quality interviews, and determine client eligibility to support financial stability for families and individuals.

This role requires a High School Diploma (or equivalent), a valid driver’s license, and willingness to travel within the state for training and meetings.

Qualifications

• High School Diploma and relevant program experience in clerical/administration/social work.
• Associate Degree or higher may substitute for required experience.
• Valid driver's license required; travel within the state for training and meetings.

Responsibilities

• Provide services for SNAP, TANF, ESAP, and SCCAP in the Economic Services Division.
• Conduct a minimum of 15 quality interviews per day (phone and/or face-to-face).
• Process SNAP, TANF, ESAP, and SCCAP applications and/or recertifications and determine eligibility.
• Maintain case records and files in SCOSA; document client activities and eligibility.
• Identify and document overpayments; refer to Benefit Integrity Unit and assist with hearings as needed.
• Attend required trainings and staff meetings; protect PII and agency data.
• Perform Red Cross shelter duty or other emergency shelter duties as directed.

Education

High School Diploma or equivalent

Associate Degree or higher may substitute for required experience

Job description

Do you have a passion to provide meaningful contributions to your community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of South Carolina’s children, families, and vulnerable adults? If so, the SC Department of Social Services has the right job opportunity for you!

Job Duties:

• The Eligibility Specialist I provides services in accordance with federal and state laws and regulations and agency policies and procedures, performing general work duties related to the administration of SNAP (Supplemental Nutrition Assistance Program) includes ESAP (Elderly Simplified Application Project) and SCCAP (South Carolina Combined Application Project), and TANF (Temporary Assistance for Needy Families) programs in the Economic Services Division in the county office to help restore or improve customer financial stability.
• Conducts a minimum of 15 quality interviews per day to include both phone and/or face-to-face interviews for SNAP, TANF, and ESAP applications and SNAP and/or TANF renewals.
• Processes all SNAP, TANF, ESAP, and SCCAP applications and/or recertification's by determining eligibility and authorizing benefits if applicable.
• Maintains case records and files in agency designated computer system for documentation and auditing purposes as required by agency policy in a confidential, timely and accurate manner. Documents client work participation activities in agency designated system. Enters timely documentation in SCOSA of events/activities that may affect clients continued eligibility for benefits.
• Identifies and documents over payments and makes at least 3 possible claims referrals to the Benefit Integrity Unit; prepares supporting documents for Fair Hearings and attends hearings as directed.
• Participates in all Economic Services required trainings and supervisory and/or staff meetings as required.
• Ensure personal identifying information (PII) is properly used, accessed, gathered, shared, and disposed. Protects the agency networks and applications by safeguarding systems, equipment, and data.
• Performs other related duties as required.
• Performs Red Cross shelter duty or other emergency shelter duty/services as directed.

A High School Diploma and relevant program experience in clerical, administration, Social Work, correctional administration, or general business administration.

An Associate Degree or higher may be substituted for the required program experience.

This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.

A valid drivers license is required. Must be able to travel within the state for the purpose of training and meetings to include overnight travel.

If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.

Benefits Package:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

DIVISION: Economic Services / Sumter County