INTERNAL ES Eligibility Team Leader / 61012351

State of South Carolina; Charleston (SC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health, Dental, Vision, Long Term</br>

Disability, and Life Insurance for</br

Employee, Spouse, and Children

15 days annual (vacation) leave per</n

15 days sick leave per year

13 paid holidays

Paid Parental Leave

State Retirement Plan and Deferred</br

Job summary

The South Carolina Department of Social Services seeks an ES Team Leader in Charleston County to plan and supervise the Economic Services Program. This internal position requires overseeing SNAP, TANF and ESAP eligibility staff and ensuring policy compliance across state and federal guidelines.

The role emphasizes staff supervision, data integrity, and collaboration with service providers while supporting mission-driven outcomes for children, families, and vulnerable adults.

Qualifications

• Bachelor's Degree in Social Work, Social Welfare or Behavioral Science and one year of experience in Economic Services programs.
• Master's Degree or higher in Social Work, Social Welfare or Behavioral Science may be substituted for required experience.
• Must possess a valid driver's license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments.
• If you certify educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.

Responsibilities

• Plans and oversees daily administration of the Economic Services Program in the Charleston County office; supervises eligibility staff.
• Ensures unit operates in compliance with state & federal laws; performs monthly case reviews to ensure policy compliance.
• Supervises staff providing TANF, SNAP and ESAP services; may supervise case managers.
• Performs monthly case reviews for each worker.
• Ensures client data is correctly entered into systems and management reports are monitored.
• Represents the agency in meetings with service providers and community contacts; participates in statewide trainings.
• Communicates effectively and manages expectations for service delivery and accountability.
• Directs supervision including conflict management, training new hires, staff meetings, and recognition.
• Ensures protection of personal identifying information (PII) and agency networks.
• Participates in Red Cross training and shelter duty or other emergency shelter duties as directed.
• Performs other related duties as assigned.

Education

Bachelor's Degree in Social Work, Social Welfare or Behavioral Science

Master's Degree or higher in Social Work, Social Welfare or Behavioral Science may be substituted for required experience

Job description

Job Responsibilities

This is a South Carolina Department of Social Services Internal Position. Only current South Carolina Department of Social Services employees are eligible for this position.

Do you have a passion to provide meaningful work in the community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults? Then the South Carolina Department of Social Services has the right job opportunity for you.

Job Duties

• The ES Eligibility Team Leader plans and is responsible for the daily administrative functioning of the Economic Services Program in the Charleston County office and directly supervises all eligibility staff tasked with determining eligibility in the SNAP, TANF and ESAP programs.
• Ensures Economic Services Program unit operates in accordance with all state & federal laws, regulations, policies and guidelines; performs monthly case reviews to ensure compliance with program policy.
• Supervises staff responsible for providing services to TANF, SNAP and ESAP clients. May have some supervisory responsibility for case managers.
• Timely performs the required number of case reviews monthly for each worker.
• Ensures that all client data is correctly entered into the required systems and that all management reports are carefully monitored and utilized to manage the employees.
• Represents the agency in meetings wither service providers, local business and industry leaders and their appropriate community contacts are required. Participates in statewide trainings.
• Effectively communicates, and manages expectations for service delivery, customer service, and accountability.
• Directs supervision to include but not limited to conflict management, training new hires, effective communication, regular staff meetings, and employee recognition.
• Ensures that personal identifying information (PII) is properly used, accessed, gathered, shared and disposed. To protect the agency networks and applications.
• Participates in Red Cross training and shelter duty or other emergency shelter/duty as directed.
• Performs other related duties as assigned/required.

Minimum And Additional Requirements

A Bachelor's Degree in Social Work, Social Welfare or Behavioral Science and one (1) year of experience in Economic Services programs.

A Master's Degree or higher in Social Work, Social Welfare or Behavioral Science may be substituted for required experience.

This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.

Must possess a valid driver's license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments.

If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.

The South Carolina Department of Social Services offers an exceptional benefits package that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

DIVISION: Economic Services / Charleston County

Benefits For State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits

Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits

State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits

State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note:

The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.